Mods-- if anyone has the time, is it worth putting a table together listing development / experienced users who are willing to help others, their location, and their username on here to PM if anyone needs help with assembly, setup, or troubleshooting? (you could add a column for the cost as well, vanilla latte for me!)
This might help get the less technically minded user off the ground faster, reduce user frustration, reduce time input from the development team, and don't forget it benefits everyone. The more PAW users we attract or look after, the safer we all are theoretically!!