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Messages - Admin

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46
Technical Support / Re: WiFi disappears
« on: July 14, 2023, 08:37:50 pm »
This sounds like a hardware fault, either due to poor power supply, or the wifi

Is this a rosetta or classic ?
Can you boot up and take a look at the home page to see if any issues are reported, and post a clear readable image here
Thx
Lee

47
Technical Support / Re: round or square?
« on: June 27, 2023, 10:44:29 pm »

48
General Discussion / Re: Updates/Upgrades
« on: June 27, 2023, 07:14:38 pm »
Hi Neil

All the recent changes are minor updates to supporting iGRID
and the update download mechanism itself

Thx
Lee


49
Technical Support / Re: No traffic showing on Radar display
« on: June 25, 2023, 10:21:19 pm »
You have set some filters
The fact that all of the traffic is “greyed out”, indicates that they are being ignored due to filtering
Can you post a clear image of the configure page

Thx
Lee

50
Technical Support / Re: Waiting for device
« on: June 25, 2023, 01:01:35 pm »
Same test but today I got the "waiting for device message" even with GSM connection.
This is becoming a real pain.

Hi Deker,
this is odd isn't it.
let me have a think about what we can do
BTW, what software version are you running - I know you have access to the Beta

was your flight using igrid ?
if so I should be able to access some log information if I can get your MAC Address of your PAW

Thx
Lee

51
Technical Support / Re: Waiting for device
« on: June 06, 2023, 02:48:49 pm »
I encountered this problem yesterday with my new Samsung Galaxy Tab A7 Lite (SM-T220 model, Android 13) and my PAWClassic with the latest PAW software. 

When I connected the tablet to the PAW wifi it detected that there wasn't an internet connection and asked if I still  wanted to connect which I told it to do.  As soon as I told Skydemon to use pilotware it connected then proceeded to loose the connection and re-connect every couple of minutes.  I'd disabled power saving on the tablet and any other settings that  I thought may affect it.  I tried changing the wifi power settings on the PAW but it made no difference

As the PAW wifi connection was unusable I then tried connecting it to my Skyecho and had no disconnects at all (during a one hour flight) which makes me think that it maybe something in the PAWwifi setup.

I've done some digging today and had a look at the wifi settings on the Skyecho and its got the wifi channel set to auto (and was using channel 11).  I tried setting the PAW to channel 11 and the connection in Skydemon stayed up for about 10 minutes before I got the connection lost message so some improvement.  I'm going to try setting the wifi channel to auto and see what happens. 

I'd like to try changing the mode setting but as I don't know what it does I'm concerned that I may lock myself out of the PAW.

One other thing I noticed was that the tablet seems to run some sort of check on the wifi connection every minute or so

My old Google Nexus 7 (Android 6) had no issues at all so I was able to use that.

Brooklands

This is a useful bit of information. The important bits are as follows

1. The SkyEcho stayed connected
2. The tablet seems to run some sort of check on the wifi connection every minute or so
3. My old Google Nexus 7 (Android 6) had no issues at all so I was able to use that.

OK, why is this interesting - well its as follows.

When PilotAware accepts a connection it advertises itself as not having a router capability, ie it tells your device you "cannot connect to the internet through me", this allows a cellular device the opportunity to connect to the internet through its 3g/4g connection rather than attempting to use the WiFi (PAW) connection

My understanding is that SkyEcho does not have this setting, and therefore any WiFi client thinks it can access the internet - even though it cannot

The fact that your older device does not make this check, sounds like the clincher.
My Android device does not seem to care either

Do you have iGrid ?
If so can you enable the router option when connected to iGrid and see if that satisfies the tablet that it can see the internet, and does not therefore attempt to go looking for another connection

some additional searching
https://android.stackexchange.com/questions/130265/stay-connected-to-specific-wifi-which-has-no-internet

also this post
https://android.stackexchange.com/questions/110471/disable-internet-access-detection-of-wifi-networks
says to disable 'Avoid poor connections'


52
Can you please confirm if G-DBOD has a transponder
Also was the se2 detected by ANY receiver?

Also, how close were you to the unit during the test ?

Thx
Lee

53
Technical Support / Re: Avidyne IFD Capstone support
« on: May 15, 2023, 06:03:45 pm »
Excellent well done !

54
Technical Support / Re: Avidyne IFD Capstone support
« on: May 15, 2023, 01:39:46 pm »
Hi Mike
Do you have any contacts at avidyne?

55
Technical Support / Re: Waiting for device
« on: May 14, 2023, 02:22:36 pm »
Android has a habit of doing this when any power/battery saving options are enabled
Try disabling

56
Technical Support / Re: Status Volt error
« on: May 10, 2023, 01:46:18 pm »
I notice the second screenshot does not have iGRID enabled or working.

can you please describe

1. All devices plugged into USB slots on your PAW

2. USB Power supply in use (web link if possible), also how many devices plugged into your USB power supply

3. USB power cable in use (juicybitz is supplied)

thx
Lee

57
General Discussion / Re: 4G Router iGRID
« on: May 10, 2023, 01:43:17 pm »
Hi Clive

Quote
This is plugged into the PAW.

Hmm this worries me a little, I analyzed the power draw on this device - and it is not small
Are you getting any voltage errors on your PAW - this will be adding a considerable draw on the overall load

thx
Lee

58
Technical Support / Re: Avidyne IFD Capstone support
« on: May 03, 2023, 09:31:39 pm »
Gdl90 and capstone appear synonymous
Unless there is some security feature in avidyne

If you have access to skydemon, you can see that gdl90 works, by selecting this in skydemon
Thx
Lee

59
Technical Support / Re: Avidyne IFD Capstone support
« on: May 02, 2023, 02:04:25 pm »
do you have a reference specification for the 'capstone protocol' ?

thx
Lee

60
General Discussion / Re: 4G Router iGRID
« on: April 28, 2023, 03:31:32 pm »
Hi Clive
Can you post a link the the 4g router you used
Thx
Lee

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