John
What type of Tablet are you using?
You need to clear whatever is in the URL box to remove any conflicting data, then type 192.168.1.1 - (not www.192 etc or https://192. etc - which some browsers try to insert).
Can you try this please. If it still doesn’t work, try connecting from a diffferent tablet or mobile phone and let me know how you get on.
Peter
John,
I think you are saying that you have already renewed your Licence and have got the new License Key. Is this correct?
For clarification - you do know (I trust) that you
can’t get the licence key through the PilotAware?
You have to connect to
https://PilotAware.lode.co.uk on a tablet, phone or home PC via for example your home internet router or 3/4G connection, select the ‘Renew Your Key’ option, complete all of the details and make the necessary payment, after which your new Key will be e-mailed to you.
Only after receiving the email with the new Key do you log in to your PilotAware to update and save the new Key.
Just checking for confirmation that you have done this bit.
Peter