Hi Richard,
As per Lee’s posts, there is something very strange going on here. There should be more rows at the bottom of the ‘Home’ Screen listing the various USB Devices - namely the GPS and SDR receiver dongles. These seem to be ‘missing’ from the table.
When the unit starts for the first time in a new location, it can take several minutes for the GPS to collect data and check its position before PilotAware will start the P3i transceiver Bridge (TRX) as it would be dangerous for this to try to operate without knowing your position, which would explain why the TRX ‘light’ is red, but we need to determine why the GPS is showing as ‘Unavailable’ in the first place.
Can you open the small top cover at the end away from the antennas (you will need to cut carefully across the label at the join with a small knife then gently press down the centre top and slide the cover back away from the main case to open it). Check that the two dongles inside are fully inserted into their USB slots. Also check that the little micro SD card is seated properly in its slot at the other end of the case (between the antennas).
Once checked, try powering up again and let us know what happens. WRT the Home Screen BTW, we need to see the full ‘Uptime’ row entry. The ‘throttled’ bit at the extreme right will show if there is a power issue.
Let us know how you get on.
Regards
Peter