Android device(s) not getting IP-Address from FX - NOW FIXED by New Update!

[L0rdS474n]

This is a really serious issue…
I can connect my iPad to FX hotspot but my Android do not get an IP-address at all. Tried everything and this is a real issue since the Android device is my nav device.

Any solution for this?

[steveu]

Have you changed the Wifi SSID away from the one that came supplied as default?

[L0rdS474n]

Have you changed the Wifi SSID away from the one that came supplied as default?

Yes, I have changed that to make it easier to tell them apart.
But that should not make Android unable to connect but still allow my iPad to connect, right?

[steveu]

Have you changed the Wifi SSID away from the one that came supplied as default?

Yes, I have changed that to make it easier to tell them apart.
But that should not make Android unable to connect but still allow my iPad to connect, right?

I thought this too and I was very wrong.

After changing my hotspot to my reg, oldest Android and all iOS connected, but newer Android refused point blank.

In desperation I changed the SSID back to the supplied SSID, and my (newer) Android phone connected again.

I often say I would rather be happy than right, and on this occasion I was granted my wish.

Egg on face but Rosetta FX working. No point having it the other way round...

Feel free to prove me wrong, it will take minutes and is easier than arguing.

[L0rdS474n]

Have you changed the Wifi SSID away from the one that came supplied as default?

Yes, I have changed that to make it easier to tell them apart.
But that should not make Android unable to connect but still allow my iPad to connect, right?

I thought this too and I was very wrong.

After changing my hotspot to my reg, oldest Android and all iOS connected, but newer Android refused point blank.

In desperation I changed the SSID back to the supplied SSID, and my (newer) Android phone connected again.

I often say I would rather be happy than right, and on this occasion I was granted my wish.

Egg on face but Rosetta FX working. No point having it the other way round...

Feel free to prove me wrong, it will take minutes and is easier than arguing.

I’ll try to prove you wrong but I have been in the IT hell so long that I know this might work.
Not sure what the old SSID were but I can do a factory reset, there are not many settings to redo anyways.

[L0rdS474n]

Have you changed the Wifi SSID away from the one that came supplied as default?

Yes, I have changed that to make it easier to tell them apart.
But that should not make Android unable to connect but still allow my iPad to connect, right?

I thought this too and I was very wrong.

After changing my hotspot to my reg, oldest Android and all iOS connected, but newer Android refused point blank.

In desperation I changed the SSID back to the supplied SSID, and my (newer) Android phone connected again.

I often say I would rather be happy than right, and on this occasion I was granted my wish.

Egg on face but Rosetta FX working. No point having it the other way round...

Feel free to prove me wrong, it will take minutes and is easier than arguing.

Weirdly enough, it did work with the original SSID…

[exfirepro]

Good catch guys,

I (for one) wasn’t aware of this issue until I read this thread, so it will no doubt crop up again and the ‘solution’ will prove useful to others as we go forward.

No idea why this is happening - presumably related to the OS developers’ continual drive to increase their system security. Unfortunately I don’t have any ‘new’ Android devices (yet), so can’t check it myself, but I know we had an issue when we were first developing iGRID in that my Rosetta wouldn’t connect to my Galaxy S9+ because there was a ‘space’ in the phone’s SSID. (It also wouldn’t recognise some of the special character sets, though Lee expanded the software capability in this respect). I guess this is probably something similar. I will flag the issue with Ash and Lee in case they aren’t aware of it yet.

Best Regards

Peter

p.s. I have adjusted the thread title to include a reference to the ‘fix’ as most users probably won’t know about the factory reset option.

[Admin]

This is incredibly weird
We are doing nothing to stop this from working when changing the SSID.
Is there a way to clear some cached info on the Android device, I would suspect getting a different name for the SSID for the first time, this would work fine
Can someone try this ?

Clear cache (or whatever it is) on Android
change SSID from iphone/ipad
Connect to new name from Android device (as if for first time)

[steveu]

This is incredibly weird
We are doing nothing to stop this from working when changing the SSID.
Is there a way to clear some cached info on the Android device, I would suspect getting a different name for the SSID for the first time, this would work fine
Can someone try this ?

Clear cache (or whatever it is) on Android
change SSID from iphone/ipad
Connect to new name from Android device (as if for first time)

I tried with a newer Android device (12?) that had never seen the FX before. It had the same problem.

[Admin]

This makes no sense, unless this is related to termination characters on strings maybe ?

Do we know what version of Android this started failing on ?

[Admin]

OK, I can reproduce this on my own device - let me investigate the issue

[Admin]

There is a fix available version 20240711
There was indeed an issue on Android when changing the ssid - works correctly on now

[steveu]

I connected up the Rosetta FX and it upgraded to 20240715.

I can change the SSID to G-XXXX where XXXX is my aircraft reg.

With a phone running Android 12 I can connect to it and everything works.

@exfirepro do you want to indicate that issue is fully resolved rather than an interim fix?

[grahambaker]

As an aside, when I update the iOS PAW updater, it tells me that 230316 is the latest version.

Is 240417 still a beta version?

[steveu]

As an aside, when I update the iOS PAW updater, it tells me that 230316 is the latest version.

Is 240417 still a beta version?

The Rosetta FX offers updates from within the status GUI if connected to the Internet.