Author Topic: ATOM Grid not connecting to Server  (Read 1088 times)

neilmurg

ATOM Grid not connecting to Server
« on: January 22, 2023, 12:50:07 pm »
Is this the right place to enquire about ATOM Grid?
I seem to be having trouble connecting to the Pilotaware Servers, starting this morning. The ATOM Grid is in the roof space. Another ATOM Grid I use, at the airfield is working OK.
My DNS at home is provided via a Pi Hole, is there anything I should white list to ensure it isn't causing a problem?
EDITAdd: Disabling the Pi Hole doesn't bring the ATOM Grid online. The ATOM Grid also seems to be trying to periodically reboot :AddEDIT
« Last Edit: January 22, 2023, 12:53:44 pm by neilmurg »

Admin

Re: ATOM Grid not connecting to Server
« Reply #1 on: January 22, 2023, 02:29:17 pm »
Hi Neil

I made a monumental screw up in the last day
About 35 stations are affected, we are trying to resolve but may need your assistance
I will give you an update in a few days

In the meantime, if you can email your password to me, I may be able to get in and resolve

Thx
Lee

neilmurg

Re: ATOM Grid not connecting to Server
« Reply #2 on: January 22, 2023, 02:45:52 pm »
Anything I can do Lee, just ask.
Passwords on their way.
Neil

neilmurg

Re: ATOM Grid not connecting to Server
« Reply #3 on: April 10, 2023, 08:27:36 pm »
update - It was all sorted that day (22/1/23)
Thanks Lee