Hi again Graham,
Latest update:
I’ve bought a remote internal antenna and tested the unit with it, with not much change in performance as far as ground stations are concerned. I’ve only seen one PAW equipped aircraft during this test and that was quite local, so not particularly conclusive.
All this lines up with updating to the latest version using the iOS app, so I thought I’d try a fresh install on a new SD card.
Having gone through that, now the bloody thing now won’t recognise my licence key, and is constantly telling me it’s expired. If I drop the old card back in, everything works (notwithstanding the range issue), so I need help please in sorting out why ia fresh install is not recognising a perfectly good licence key, even after multiple reboots.
Further update:
I noticed that SD card I’d used was only 4GB, so I tried again with a 64GB one, with the same result. I’ve also noticed that the Config page doesn’t show the three ‘positional contacts’ settings, nor the volume settings. Is that just because it thinks a valid licence key hasn’t been entered, or a sign of something else?
As a footnote I’d dropped my original ‘updated to 20220101 via the iOS app’ card back in, just to see if there was something wrong with the box itself, and it picked up a PAW (only) equipped aircraft over 30km away from inside my conservatory, so P3i receive works fine. It’s just I haven’t really been able to establish whether the transmit side is flakey.
OK, after a bit of detective work, I've worked out that you have a PilotAware Rosetta - (or possibly an older Classic updated to a Pi3) - running in a metal bodied AA5, out of Welshpool ? (which has an active PilotAware ATOM Ground Station). Please confirm these details or advise otherwise.
You also have Mode-S/ES ADSB-Out from your Trig Transponder (fed GPS Data from your GNS430W) - which appears to be working as expected.
I've had a look at the PilotAware Database, which actually shows extremely variable P3i signal reports from your aircraft over a prolonged period
from well before the recent software update, so I'd be pretty sure the software update wasn't the culprit.
The fact that you tried a new card with the latest software but it wouldn't accept your licence key, won't have helped of course. Without a valid licence key (and a solid GPS position fix) the software simply won't transmit, so if inserting a new card, you need to address these issues.
Looking at database reports from the latter part of last year, it is of significant note that while you have occasional (sometimes 'freak') reports from remote sites (presumably during flight) at ranges of up to 99Km, the reports from the Welshpool ATOM station itself are consistently from around 0Km maximum range. This would suggest that there is either a significant problem with Welshpool's P3i receiver (I will speak to Peter Greenrod about this), or more likely that the problem is due to either a faulty Bridge in your PAW, a defective antenna, or significant local obscuration of your p3i signals by the positioning of the unit / antennas inside the metal bodywork of your aircraft.
Looking at recent P3i reports on the database for example, I see two reports on...
8th March -
Only 6 P3i data packets (about 12 seconds worth of transmission) received by PWecgw at a range of less than 10Km (maximum reported range was actually 0Km) - would indicate that the Bridge was 'trying' to transmit, but with no significant effect.
10th March -
Only 2 P3i data packets received by PWegcw at a range of less than 10Km (with again a maximum reported range of 0Km) - again indicates
no effective P3i transmission.
Reports from 15th March - presumably
after you fitted the new PAW internal antenna - indicate
a slight but minimal improvement with
a total of 60 P3i data packets (about 2 minutes worth of transmissions) received by PWecgw (Welshpool) at less than 10Km (actual maximum reported range again 0Km), followed by 7 packets at up to 21Km as you approached (or left) PWcoedy, with a further 47 packets at less than 10Km range as you passed close by. A further 20 packets (40 seconds worth) were received at between 10 and 13Km as you approached (or departed from) PWDruids, with only 55 packets whilst you were within 10Km of Druids - all of which indicate extremely poor P3i transmission from your aircraft.
I did manage to find this flight on the Aircrew GroundStations Replay tool, which confirms that the Pilotaware signals from your aircraft throughout the flight were at best extremely weak and for most of the flight effectively non-existent.
You can see the flight for yourself by following this link...
https://aircrew.co.uk/playback/groundstations/?ICAO=4019F9&RxType=PAW&adbVariant=*&Station=*&start=1647345600&end=1647356400
...and setting the date/time to 15 March at 12:00 and a 3 hour reporting period, then clicking on the [Search] button. You can then follow the flight and see the Ground Station connections by dragging the marker along the lower part of the screen.
Unfortunately it is extremely difficult to determine the reason for the poor transmissions remotely, which in the extreme case could be due to signal obscuration related to the positions of the unit and antenna(s) within your aircraft (can you provide photos?), or of course a defect in the unit itself.
In view of the lack of definitive evidence to assist remote diagnosis, I am inclined to suggest a 'return to base' of your unit and ask Ash Vinning to run it on the test bench and see what is going on. If you want to go down this route please get in touch with Ash via
support@pilotaware.com and let me know how you get on.
Sorry, I can't be of more help, but without direct access or considerably more information I'm banging my head off the desk and can't really see any other realistic way forward.
Best Regards
Peter