Author Topic: Licence for 2nd hand classic PAW  (Read 523 times)

jbone

Licence for 2nd hand classic PAW
« on: May 09, 2021, 08:28:53 pm »
Hi,  I just bought a second classic PAW unit to go in my Cub.   The licence has expired and when I go pilotaware.lode.co.uk/renew.php to renew it and I enter the MAC number, the old owner's names and email address comes up and these are cannot be changed.  How do I buy a licence so that it is emailed to me please?   

Thanks, John

A_Vinning33

Re: Licence for 2nd hand classic PAW
« Reply #1 on: May 09, 2021, 08:52:39 pm »
Hi John,

Please can you PM me your details and the Serial number (MAC address) of the PilotAware, and I will make the change for you.

For reference, we have an online form on the knowledge-base which allows you to request license transfers online.

https://www.pilotaware.com/knowledgebase/changing-the-licence-holder

Kind Regards,

Ashley
« Last Edit: May 09, 2021, 08:57:44 pm by A_Vinning33 »

jbone

Re: Licence for 2nd hand classic PAW
« Reply #2 on: May 10, 2021, 01:37:58 pm »
Ashley,  All sorted now.  Thanks!   John