Author Topic: New Software but license expired message?  (Read 1766 times)

auster

New Software but license expired message?
« on: November 17, 2020, 02:23:06 pm »
Hi. I've just loaded the new software using the MicrosSD card which arrived today. All seemed to go well but when I connect to the Wifi hotspot on my ipad instead of seeing Version 20200906 I see Version 20201101 License Expired.

My license is not due to expire until Feb. 2021 and I haven't received a renewal email. Thanks in anticipation of some help with this. Kerry

auster

Re: New Software but license expired message?
« Reply #1 on: November 17, 2020, 02:38:18 pm »
Ok went to the next step, configure, and entered settings including existing License key and now on Home I no longer see License Expired.

However it still shows Version 20201101 not 20200906.... ???

exfirepro

Re: New Software but license expired message?
« Reply #2 on: November 17, 2020, 02:56:38 pm »
Hi Kerry,

You have obviously worked out that you need to reinstall your previous Licence Key to re-activate your licence with your new software for the remainder of the existing licence period.

Version 20201101 means that the card you have been supplied with has had the newer software - released on 1st November 2020 installed, in place of Version 20200906 previously released on 6th September 2020 - (the version annotation is the issue date running backwards 2020-11-01).


Please feel free to come back if you have any queries about any of the new settings.

Regards

Peter

« Last Edit: November 17, 2020, 03:01:38 pm by exfirepro »

auster

Re: New Software but license expired message?
« Reply #3 on: November 17, 2020, 02:59:27 pm »
Thank you very much. My very slow brain had almost reached that conclusion. I really appreciate all the work you are doing there and the quick response.

exfirepro

Re: New Software but license expired message?
« Reply #4 on: November 17, 2020, 03:02:58 pm »
You are very welcome.

mariko

Re: New Software but license expired message?
« Reply #5 on: November 18, 2020, 12:12:55 pm »
Hi Kerry,

You have obviously worked out that you need to reinstall your previous Licence Key to re-activate your licence with your new software for the remainder of the existing licence period.

Version 20201101 means that the card you have been supplied with has had the newer software - released on 1st November 2020 installed, in place of Version 20200906 previously released on 6th September 2020 - (the version annotation is the issue date running backwards 2020-11-01).


Please feel free to come back if you have any queries about any of the new settings.

Regards

Peter
I missed the announcement of the new realease! What is new with that?
Ciao
  Mariko

exfirepro

Re: New Software but license expired message?
« Reply #6 on: November 18, 2020, 02:48:16 pm »
Hi Mariko,

There was no official announcement as the updates are relatively minor. Principally the addition of an extra Aircraft Type Code for 'Glider Tugs' and some tweaks to the software to support possible future developments.

Regards

Peter

Admin

Re: New Software but license expired message?
« Reply #7 on: November 18, 2020, 02:49:56 pm »
Very specifically, It was a very minor fix to allow 5 year licenses to be applied to new (previously un-licensed) Rosetta units