Hi G-AVOM,
As per my reply to your similar post on the other thread, I am surprised at your report of a lack of response to enquiries from PilotAware Support. I know the guys were on holiday recently, but normally are available during working hours Monday to Friday and regularly respond out of hours, which makes me wonder how you have been trying to contact them?
Far from being ‘Down’, PilotAware is flourishing and there has been a considerable run on stock recently since the lifting of the initial Lockdown. When I spoke to the guys in Support on the phone the other day, they were working extremely hard building and dispatching new units to keep up with the demand - so much so that work continued throughout our phone call.
In this time of Covid restrictions, ensuring on time deliveries from external suppliers has, however, been difficult and inevitably results in some accessories becoming unavailable for short periods. Have no fear, replacement stock is always on order and will be made available as soon as it is received.
Best Regards
Peter
(PilotAware Development)
