Hi Sean,
I was speaking to James just last week, as a friend, (and because the small heatsink had come adrift off the voltage regulator in my own Aircrew prototype and I wanted to ask what to fix it back on with). I'm sure he won't mind me sharing the following with you.
The company has unfortunately become a victim of the parts shortage I'm afraid, but hasn't been fully shut down as far as I know - just 'mothballed' while James tries to make a living elsewhere and works out where to go from here. A great pity as he was just starting to see sales increase and was at an advanced stage of developing future products when the pandemic came along. Nothing has been sold on to my knowledge, except the Aircrew Track and Groundstation Replay Tools have been taken on by PilotAware. James still holds the IP and whatever other assets for Aircrew and we exchanged ideas about how he might be able to move things forward in future.
On the heatsink issue, BTW, he suggests opening Aircrew (4 small screws to remove the backplate) and checking the integrity of the obvious small black heatsink by applying gentle pressure. If it's loose and you aren't running the unit on 12 volts - simply gently remove the heatsink as the regulator isn't being used, rather than risk the heatsink coming loose in flight and shorting something out. If it's still stuck tight, leave it alone!
James still intends to support existing customers while waiting to see what develops. If you need to contact him urgently, PM me a number and some details and I'll pass it on.
Sorry I can't say more at present.
Peter