British Forum > Technical Support
Installing 20190621 - SDFormat and Software upgrade
exfirepro:
Hi Dave,
Glad you have got it working and thanks for letting us know.
Regards
Peter
auster:
I have just inserted the new 20200906 SD card into the Rosetta and followed the download instructions. I then connected over pilot aware wifi to my iPad and went to my pilotaware homepage where I see the message: Version (2022101) license expired.
I renewed my license in Feb. and received the Software Key on Feb. 17. but failed to update the key until just now. Is this the problem - that I've done a software update on an expired license?
Thanks in advance for your help with this. Kerry
A_Vinning33:
Hi Kerry,
No problem, simply re-enter the new licence key in the PilotAware configuration settings, and the device will re-activate.
I've written up a new troubleshooting guide to help with licencing queries.
https://www.pilotaware.com/knowledgebase/licence-key-troubleshooting
Best Regards,
Ashley
auster:
Thanks Ashley. I will try that when I return home in a couple of days. K
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