Marcus,
I have used
both the direct Ethernet and USB Stick update methods probably around a hundred times now on various PilotAware units with multiple software versions and combinations with very few failures - and then for known reasons, so am having extreme difficulty understanding what is going wrong here.
To be clear, do you understand that in order for your PilotAware to update, it has to search for and find a
specific update file from one of two places: -
Either on the Internet - by connecting your PilotAware directly to (for example) your home router
by an Ethernet Cable and leaving it to look for the update (from the PilotAware lode website)
automatically in its own time.
Or from a closed source (i.e. USB Stick) which has been previously loaded with the update file by manually downloading the file from the PilotAware.lode website on the internet onto a laptop or PC and then carefully transferring it - without changing the filename in any way - to the root (top level) of the USB stick. If the filename is changed in any way, or the file is put inside any folder, PilotAware
will not be able to find it and the update search
WILL fail.
The install part of the process is then started manually, but ONLY once this first part of the exercise has been completed by whichever method you have chosen.
With the 'automatic search over the internet' method, as long as you have properly connected the PilotAware to the router by the correct type of Ethernet Cable
removed the PAW WiFi dongle and
then powered up the Pilotaware and left it powered up for at least half an hour, there should be no way that the PilotAware can't find the file - unless your router is in some way blocking access to the PilotAware lode website. In my own case this type of update
will work with or without the PAW WiFi connected - but that is the exception
NOT the norm, which is why we always recommend removing the dongles while carrying out this type of update search to prevent a conflict between the PAW WiFi and the Ethernet connection to your router blocking access to PilotAware lode.
As I have said before, the most reliable, quickest and frankly easiest method is to download the update file
manually from
https://pilotaware.lode.co.uk then transfer this file to a standard USB Memory Stick, which needs to be FAT32 format - (most come already formatted FAT32) and if possible, preferably have no other data on it. Once this has been done it's simply a case of presenting the stick into the PilotAware and telling the Pilotaware to 'Check (the stick) for Updates'. So let's try this method one more time - in stages, so we can check what is happening.
1. Can you access the PilotAware Lode website on
https://pilotaware.lode.co.uk from your laptop or home PC ? If not there is an issue with your PC or router.
2. If you can access the PilotAware Lode website, click on 'Update File' at the bottom of the screen - this will automatically download a copy of the update file to your computer - usually to your 'Downloads' Folder.
3. You need to locate this file, which will be named 'PilotAware.pgp' -
or if your computer is set to 'Hide File Extensions for Known File Types', you will simply see the name 'PilotAware'
In either case, DO NOT CHANGE THIS NAME - simply copy the file preferably onto a clean (empty) FAT32 Formatted Memory Stick.
Let me know when you have managed this OK, then we can move on to check the next stage. This should narrow down where things are going wrong.
Regards
Peter
Edit: typing 'errors' corrected for the sake of consistency
