Of more immediate concern - your 'press release' implies that those of us who continued testing ADSB only units or doing Mode C/S development work and demonstrating / promoting PAW whilst waiting for the new Bridge will only be offered Bridges 'at the back of the queue' after the first 500 full kits have been put together, i.e. some two weeks after the first fully functional kits are released. This is in direct conflict with the fact that we were told from the start that all enquiries/sales would be dealt with strictly in order of registration on the PilotAwareHarware site and seems a bit of a harsh way to treat your loyal band of long-term testers!
This is not something that I recognise as the pilotawarehardware.com site registration was for communication when the units were available not for an allocation basis. To do this we would have had to distinguished between an enquiry and a sale by taking money which is something that we didn't want to do until we have product available.
I hope that this makes it clearer. More information will be available over the next week.
Keith Vinning
PilotAware Team
Keith,
I hate to labour the point but still feel a great sense of injustice on behalf of all the loyal beta testers who put their own time and money behind the project to further the testing and development of PAW and who have also been enthusiastically active unpaid ambassadors, demonstrating and advertising the product, encouraging people onto the PAW and Hardware websites, answering queries and supporting others through the forum or face to face over the past months without any thought whatsoever of reward - other than that by doing so we were helping to contribute to air safety and hopefully supporting and lightening the load of the 'Development Team'.
My original concern on reading your 'Press Release' was, as previously stated, based on my clear understanding from statements made during the presentations at Flyer Live that registration on the Hardware website
would prioritise the allocation of kits or Bridges when they became available, thus ensuring that those who signed up early could expect to receive new RF boards or kits from the early batch.
From your reply, I was beginning to think I had imagined this, and was resigned to putting it down to failing memory, until I came across the report in the News section of the PilotAware Hardware site this evening, issued following Flyer Live, which clearly bears out my original contention.
Introductory Prices published
Posted by administrator on December 01, 2015 / Posted in Uncategorized
We decided not to do a “Flyer Show Live special price”, we decided not to do a “PilotAware Forum members special price”, we decided to do an introductory price for everyone !
Register your email address on any of the “email me when in stock” buttons on the site. Either on the front page or on the products.
When we are ready to ship we will send you an email that stock is available.
We will do this in strict registration order, so register your email today.
Whilst
not expecting any reward, we were as early adopters who signed up as soon as the Hardware site came on line, at least assured prioritisation when the new RF units became available, over those who simply sat and waited for others to do all the work.
I fully appreciate that the significant time taken to bring development of the new RF Bridge to market may have produced commercial pressures leading you to change your priorities, but am disappointed that this may mean early adopters like myself who registered immediately the Hardware site went live, having to wait even longer to complete fully working PAW units if for any reason we are unable to place formal orders as soon as the 'shop' goes live.
Nevertheless, as I have said many times, I remain supportive of the project though I
will be disappointed if this situation cannot be satisfactorily resolved.
Best regards
Peter