Hi Peter,
I was aware of some of it but not as much as I thought, there are one or two key points that I'd like to pick up on.
Issues such as whether the station is running, has updated to the latest software, and is receiving and rebroadcasting the different types of traffic can be assessed remotely by looking at data via the GRID network (secure access is limited to a small group of Team Members). One of the significant benefits of the GRID, however, is that this type of monitoring can be automated so that issues can be identified early allowing station owners to be contacted and alerted to problems, or a fix to be developed - often before anyone is even aware that there was a problem. Unfortunately this only works where the station is running OGN software version 20191028 or newer and where we have contact details for the ‘owner / maintainer’.
I'm assuming there are two paths for the contact details for the owner/maintainer - first, the contact made with PAW HQ to get help with station hardware and second, the e-mail address given in the set up script at install/re-install?
My station is up to date, and running software after the auto-update version you have mentioned.
If a station is, ‘On the GRID’ and there is, or appears to be, a specific problem, Lee can request the logon password (privately) from the owner to allow access to the individual station(s) via the network for deeper analysis or where necessary, repair.
This allows me to have a very hands off attitude to checks which can therefore comprise, I think:
- Checking the station is on;
- Checking my VRS works;
- Checking my METAR works;
- Checking the software version on the home screen;
- Checking my station is on the OGN via Gliderradar.
Other than that, any hiccups will flag themselves up to PAW HQ?
And to add, thanks for taking the time to explain.
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