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Technical Support / Updating issues
« on: September 25, 2017, 03:49:19 pm »
Hi I'm sorry to say I'm going from bad to worse with my PA and need help . I just spent an hour with four other users and lm left totally confused, I have bought high quality cables and a new 2500 power bank, after trying my 2000 unit. Also bought a usb card reader and a 32 gig micro usb card..
This is after trying my 2 usb connections and my 2 x2 amp and 2.5 amp car connectors in the plane..yesterday it connected for a few minutes then the black square vanished from the bottom right, I assume this means it has lost it connection, ? I have still to see a GA aircraft although I have seen airliners.
People logged into my unit and they showed airliners. So it does work but keeps disconnecting.
I want to update , and downloaded the update but now can't find it,? While doing all this someone "me"clicked the micro SD and it flicked out and vanished.. I'm pulling my hair out! Q, can I download the update to my new micro SD and insert that into the PA. Or what can I do? Can I speak to someone? Tried to use contact us but the robot click the signs etc thingy beat me!
This is after trying my 2 usb connections and my 2 x2 amp and 2.5 amp car connectors in the plane..yesterday it connected for a few minutes then the black square vanished from the bottom right, I assume this means it has lost it connection, ? I have still to see a GA aircraft although I have seen airliners.
People logged into my unit and they showed airliners. So it does work but keeps disconnecting.
I want to update , and downloaded the update but now can't find it,? While doing all this someone "me"clicked the micro SD and it flicked out and vanished.. I'm pulling my hair out! Q, can I download the update to my new micro SD and insert that into the PA. Or what can I do? Can I speak to someone? Tried to use contact us but the robot click the signs etc thingy beat me!