Messages

1

Technical Support / Re: No Igrid connection

« on: August 13, 2025, 03:14:09 pm »

Yes ive had the new license key and updated, its licensed to 02 august 2026.

UPDATE, @ 15.35 this afternoon Igrid has connected through Ipad cellular, wifi and hotspot, so i will leave everything switched on for a couple of hours and see how it goes.

Judd
 

2

Technical Support / Re: No Igrid connection

« on: August 13, 2025, 07:36:00 am »

Hi Peter,
I dont think cellular connection will be a problem as I've taken the FX and various mobile devices with me to try getting a connection throughout my daily commute, i have unlimited data on all my device contracts.
The Ipad sounds like a possibility. I will take another look at the weekend and post here any outcome. The issue seems to have arisen when i tried connecting on the day the licence was due for renewal, got a message saying licence expired so couldn't connect. I have reinstalled the latest FX update but no change, though this is possibly a red herring. Hope all goes well with your hospital visit. Kind regards Judd.

3

Technical Support / No Igrid connection - Resolved

« on: August 11, 2025, 03:50:34 pm »

Hello,
My FX will no longer connect to Igrid.
All lights green apart from hotspot which remains Blue. Im using a cellular Ipad mini 6 for both wifi and hotspot with no problems until recently. Ive tried the hotspot on both my Android samsung galaxy s22+ and galaxy s25 phones with the same outcome.
Today i took the FX down to my homebase at Barton which has an Atom station, and still no Igrid connection. I get a GPS lock if that counts for anything. Version installed 20250512.

Kind regards

Judd Hadley

4

Technical Support / Re: Pilotaware FX claims licence expired after firmware update

« on: May 14, 2025, 05:44:59 pm »

Quick update.
Deleted all previous known wifi connections on IPad mini 6 cellular. (I use the IPad for BOTH wifi connections) this then leaves my phone free for calls etc.
Took the FX up the garden so not near wifi from the house and got full GPS lock for latest update.

Turn on IPad, enable hotspot, then switch on FX which connects to hotspot immediately.
Then connect to FX  Wifi and get message stating hotspot will switch off (which it does).
Switch hotspot back on and open Igrid and hotspot already listed, select it and hey presto, perfect every time.
May be of help to someone.

5

Technical Support / Re: Pilotaware FX claims licence expired after firmware update

« on: May 12, 2025, 06:06:17 pm »

Good evening
Been getting the licence expired on the previous update and since then the hotspot connection has been near impossible to connect, ive almost given up with it.
Was hoping today’s update may have fixed it but still no hotspot connection even though Igrid lists it under mywifi connections.
The WiFi led never flashes blue or green either, stumped at the moment.