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Technical Support / Re: Totally Confused
« on: April 03, 2018, 09:18:28 am »
Many thanks Peter, very helpful as ever, as have also other members who have contributed to my plight, many thanks to you too.
Colin
Colin
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Technical Support / Re: Totally Confused
« on: April 03, 2018, 08:51:01 am »
Thanks to all for your kind remarks, certainly was a learning curve, still do not know how it happened if it happened as I never got chance to tap on the install field!! however, it's not quite over yet! Could someone point me in the direction as to where I get and renew the license key? as Pete has intimated.
Forgot to say along the way, to all designers of the PAW system what a great piece of kit this is and has enhanced flight safety enormously just as Nav software like SD has (others are available).
Many thanks once again.
Regards
Colin
Forgot to say along the way, to all designers of the PAW system what a great piece of kit this is and has enhanced flight safety enormously just as Nav software like SD has (others are available).
Many thanks once again.
Regards
Colin
3
Technical Support / Re: Totally Confused
« on: April 02, 2018, 07:58:08 pm »
Many thanks Paul, don't I feel a complete idiot!! The fact that I received an email recently from PAW and a lot of my fellow pilot club members had all updated recently, I naturally assumed my unit needed updating as well, blimey, the time I've wasted on this, well, thanks again and many thanks to all those who responded to try and sort this out, I bet you're all laughing your socks off, and I wouldn't blame you, thanks again,
Safe flying
Regards
Colin
Safe flying
Regards
Colin
4
Technical Support / Re: Totally Confused
« on: April 02, 2018, 05:05:19 pm »
Hi Gents me again, just tried update having had the unit connected without any dongles attached using the ethernet cable,
waited 40 minutes, re-inserted dongles powered back up, connected and logged onto PAW via the 192 etc, home screen appears, checked for updates and nothing happens apart from the zipping blue line which I have checking at various stages of the blue line business, there is this time however a message that appears momentarily when you have taqpped on the check for updates field which is only on for a second at best so have had to activate it many times to catch what it is saying word by word, it states the following:-
checking for updates /root/servers/check.sh: can not access update details
could it be windows 10 or my kaspersky anti virus blocking something?
at least its raining so not much else to do!!
hope the info helps guys, really do appreciate it.
colin
waited 40 minutes, re-inserted dongles powered back up, connected and logged onto PAW via the 192 etc, home screen appears, checked for updates and nothing happens apart from the zipping blue line which I have checking at various stages of the blue line business, there is this time however a message that appears momentarily when you have taqpped on the check for updates field which is only on for a second at best so have had to activate it many times to catch what it is saying word by word, it states the following:-
checking for updates /root/servers/check.sh: can not access update details
could it be windows 10 or my kaspersky anti virus blocking something?
at least its raining so not much else to do!!
hope the info helps guys, really do appreciate it.
colin
5
Technical Support / Re: Totally Confused
« on: April 02, 2018, 04:33:30 pm »
Hi Gents, just tried again using USB trying to catch the thin blue line at various stages as suggested....no joy
I have now connected PAW with all dongles removed and will wait thirty minutes as suggested.
My PAW version is 20180129 License expires 20180418
Incidentally the file downloaded has the icon Internet Explorer labelled pilotaware 14.5Mb, does that sound right to you?
kind regards
Colin
I have now connected PAW with all dongles removed and will wait thirty minutes as suggested.
My PAW version is 20180129 License expires 20180418
Incidentally the file downloaded has the icon Internet Explorer labelled pilotaware 14.5Mb, does that sound right to you?
kind regards
Colin
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Technical Support / Re: Totally Confused
« on: April 02, 2018, 02:37:41 pm »
Hi Gents, very impressed with all your suggestions coming in so thank you for that, I'm a bit tied up for a couple of hours so I will get back with software version etc and attempt again with suggestions given, watch this space
Regards
Colin
Ps I live in Oswestry Shropshire
My plane is hangered at EGCV. Sleap airfield.
Regards
Colin
Ps I live in Oswestry Shropshire
My plane is hangered at EGCV. Sleap airfield.
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Technical Support / Re: Totally Confused
« on: April 02, 2018, 10:31:04 am »
Hi there Ian, Tried it all again this morning to no avail, Being new to this forum I will attempt to send screen shots I have taken this morning with PAW powered up, logged onto unit and USB stick installed, in the last image you will see the thin blue progress line underneath the URL 192 etc, that just keeps zipping across every few seconds, hope this helps.
Many thanks in anticipation
regards
Coln
Many thanks in anticipation
regards
Coln
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Technical Support / Re: Totally Confused
« on: April 01, 2018, 02:52:17 pm »
Hello Peter, thanks for your speedy response, I have carried out several attempts over a two hour period, using USB method and Ethernet cable method and nothing happens, I downloaded the update and saved it to downloads, I installed a reformatted stick Fat 32, right clicked on download and sent it to the stick, I followed instructions to the letter for both methods as instructed but when I log onto PAW on IPhone, I get to the configure page check for updates and all that happens is a thin blue line keeps zipping across just beneath the URL 192 etc, and the install field never changes to allow me to install, despite leaving it for 10/15 minutes, I'm just going round in circles!! The same happens using the Ethernet cable method having left it for 45 mins.
Colin
Colin
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Technical Support / Re: Totally Confused
« on: March 31, 2018, 05:29:42 pm »
Hi, I too am totally confused and irritated by not being able to download and install new software, I first tried to down load to a new formatted USB memory stick from the PAW site using windows 10 but it would not open so couldn't copy it to the stick, so, today I brought the PAW unit home to download direct off my Sky router, Ethernet first as advised, powered unit up, unit recognised, connected to it then typed in the 192 etc into browser, home page appeared, so far so good I thought, clicked on updates, page opens with check for updates and that's as far as I got, my unit is several months old and was informed from PAW that a new version was available but keeps returning to same page asking to check for updates, so I've given up, life's too short.
I'm not a PC geek but have been around them for several years but this has been incredibly annoying and time wasting which really should be very simple to do.
Regards
Cj
I'm not a PC geek but have been around them for several years but this has been incredibly annoying and time wasting which really should be very simple to do.
Regards
Cj
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