Messages

1

Technical Support / Re: Rosetta "seeking satellites" near Brize Norton

« on: October 09, 2025, 01:15:21 pm »

Our software is version 20220805.

My colleague flew on 6th October from Enstone to Shobdon, and the problem recurred exactly as before.
Outbound all worked well until a few miles before Shobdon, then "seeking satellites".
When returning all worked well on the ground, but shortly after take-off failed again in the same way. Various attempts were tried (restart the Rosetta, re-log on with tablet, log-on with phone) without success.

I have downloaded the track files for that day if they are of any diagnostic use.

I am very puzzled that we seem to have such a tremendously consistent problem in a specific geography, that presumably other people don't have.

Edit - just realised that there is something odd about software version. When we started having problems I updated the software, so it should be a later version than 20220805! Not sure how that happened, I will update to 20241006 tomorrow and try again.

2

Technical Support / Re: Rosetta "seeking satellites" near Brize Norton

« on: October 06, 2025, 06:11:27 pm »

I don’t think a common frequency applies, but that is something I can try out - thanks.

3

Technical Support / Re: Rosetta "seeking satellites" near Brize Norton

« on: October 01, 2025, 04:13:01 pm »

Thank you Steve, good questions.

Warming up: I hadn't considered that, but the outages we have had don't appear to relate to duration of power up or air temperature, but are very geographically specific and repeatable.

The gps antenna (mouse) is mounted just inside the windscreen with a clear view of the sky.

I'll have a look at a different port next time I'm at the hangar.

All appears to be normally functioning, then reverts to "seeking satellites".

4

Technical Support / Re: Rosetta "seeking satellites" near Brize Norton

« on: September 27, 2025, 04:16:00 pm »

Having consulted with my syndicate partner I can give a fuller description of the problem.

12 months ago we began to have a regular problem when flying from Enstone to Shobdon. The Rosetta would lose gps as we passed Malvern going West. Service could not be re-established until on the ground at Shobdon. As we took off service would disappear again once we were a few hundred feet up. This happened repeatedly. I updated software, shared log files, and Keith very helpfully looked at some ground station data that confirmed it was happening, but we never got to the bottom of why.

Yesterday (26th September) we had exactly the same problem on our first return to Shobdon this year - "seeking satellites" from Malvern to Shobdon, and the same on the return leg.

On my original post I described having the same experience between Charlbury and Wantage on 3 occasions this month, having not had any problems before when regularly visiting this area.

If it is interference, why is it only affecting us? Memory or software corruption?

Any advice gratefully received.

Regards, Joe

5

Technical Support / Re: Rosetta "seeking satellites" near Brize Norton

« on: September 24, 2025, 11:56:03 am »

If it had been a one off I would suspect jamming, but to have this on 3 occasions on 2 days a month apart in a well frequented piece of airspace made me wonder if there could be a problem specific to my Rosetta?

6

Technical Support / Rosetta "seeking satellites" near Brize Norton

« on: September 23, 2025, 04:17:52 pm »

Today (23rd September) I flew South West from Enstone, with my Samsung tablet running SkyDemon/Pilot Aware helpfully showing me traffic until I got to Charlbury when I got the dreaded "seeking satellites". My phone (using location services) continued operating SkyDemon normally.

I am raising this topic because the last time I flew the same thing happened in the same place. On 22nd August I flew from Enstone to Brimpton, near Newbury. I go seeking satellites around Charlbury going South. Having set up again when I left Brimpton I then got seeking satellites around Wantage as I returned to Enstone.

Any ideas gratefully received.

G-GRPA
404C04

7

Technical Support / Re: Trouble with Rosetta in Herefordshire

« on: October 24, 2024, 11:47:05 am »

Thanks steveu for the wetransfer.com suggestion.

Lee, pm sent with link. Very much appreciate your help with this, it would be nice to understand this better. My syndicate partner and I - like I assume many others - are familiar with the occasional "waiting for device" popping up on our SkyDemon display for a few seconds, but we've not had such a lengthy geographically specific problem before.

Many thanks, Joe

8

Technical Support / Re: Trouble with Rosetta in Herefordshire

« on: October 23, 2024, 05:03:49 pm »

I now have the track files. The two most relevant on the 11th October when I "lost" Pilot Aware in flight are chunky files too big to attach here.

The flight from Enstone to Shobdon (losing Pilot Aware near Leominster) is 14.7MB.
My take off from Shobdon (losing Pilot Aware as I climbed away in the overhead) is 1.8MB.

What is the best way to send them?

Many thanks, Joe

9

Technical Support / Re: Trouble with Rosetta in Herefordshire

« on: October 20, 2024, 05:14:54 pm »

Thank you for those replies Lee and Peter. I’ve been away for a few days so have only just caught up with them. I’m going to the airfield on Tuesday so will download the track files then.

10

Technical Support / Re: Trouble with Rosetta in Herefordshire

« on: October 15, 2024, 04:10:17 pm »

My software level is 20220805.

I didn’t see any gps jamming notams. Also, my iPhone and tablet were both still able to use gps.

11

Technical Support / Re: Trouble with Rosetta in Herefordshire

« on: October 12, 2024, 11:20:42 am »

Thanks for the prompt reply Lee.
It’s a Rosetta
404C04
11th October lost signal about midday BST between Bromyard and Leominster.
Returning East bound re-established approx 1330 BST at Pershore
I will check software level when I’m next at the airfield.

12

Technical Support / Trouble with Rosetta in Herefordshire

« on: October 11, 2024, 05:00:05 pm »

Hope someone can help.
My syndicate partner flew from Enstone to Shobdon a week or so ago, his tablet running Sky Demon connected to the Rosetta lost GPS connection once he was East of Malvern. On the return journey the Rosetta couldn’t find GPS until back East of Malvern.
Today I made the same trip (same Rosetta, different tablet) and the same thing happened. West bound I lost service at Bromyard, coming back it was restored near Pershore.
Throughout the trips my iPhone ran Sky Demon connected to GPS using its own location services. I also managed to connect SkyDemon to GPS using the tablet on the return when Rosetta wasn’t able to connect.
Any help gratefully received.

13

Technical Support / Re: Bandit on my tail

« on: July 08, 2022, 07:58:19 pm »

Just to confirm, changed the Hex code back, flown 3 times, no bandit on my tail.

Seems to have sorted it. Thanks very much for the advice.

14

Technical Support / Re: Bandit on my tail

« on: June 24, 2022, 06:11:38 pm »

God dammit, you're right!

How did I miss that? (and how did it change - it's a shared aircraft, I will have to do some digging!)

Thank you Lee.

Sorry to have troubled you all with something so obvious, but I very much appreciate the support.

Regards, Joe

15

Technical Support / Re: Bandit on my tail

« on: June 24, 2022, 01:28:34 pm »

Thank you both for your prompt comments, which are appreciated.

Paul - I'm not running the Safesky app. I just double-checked the apps on my phone and there is just Sky Demon and Flight Radar.

Peter - I have a mode S transponder, and I think the filter setting is correct. Screenshot of config screen is attached.
        - In the flight in question I was climbing at Fenland, reasonably level at Olney, and gently descending in the Enstone overhead.


Much obliged, Joe