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British Forum => Technical Support => Topic started by: mariko on July 31, 2022, 12:51:16 pm

Title: Rosetta suddenly stops working
Post by: mariko on July 31, 2022, 12:51:16 pm

My Rosetta don't works anymore.
GPS and 1090 are always in "unavailable" red condition.
Voltage starts "ok" but revert in "error" in a few

I already tried:
- changed 2 different GPS dongles
- Formatting SD and reinstalling software
- changing many different power sources

What can I do? Help me, please!

Title: Re: Rosetta suddenly stops working
Post by: mariko on July 31, 2022, 12:52:21 pm

Screenshots here

Title: Re: Rosetta suddenly stops working
Post by: steveu on July 31, 2022, 09:48:05 pm

Investigate the voltage error and see what happens when that is solved.

Are you using the right PAW power supply, and is the connection secure?

Have you checked the cable is properly seated?

Have you replaced the lead and is it of a sufficient gauge of wire?

Title: Re: Rosetta suddenly stops working
Post by: Admin on July 31, 2022, 09:54:15 pm

After the suggestion by Steve, check if one of the usb devices have go e faulty pulling down the power
After seeing the voltage error, unplug the GPS and SDR
Does the voltage error continue?

Title: Re: Rosetta suddenly stops working
Post by: mariko on August 01, 2022, 05:05:06 pm

Quote from: Admin on July 31, 2022, 09:54:15 pm

After the suggestion by Steve, check if one of the usb devices have go e faulty pulling down the power
After seeing the voltage error, unplug the GPS and SDR
Does the voltage error continue?

Thanks for suggestion, you are right.
I discovered that unplugging the 1090SDR cause the Status revert to green, voltage to OK and GPS came back alive (see screenshot).
I dont have another Rosetta for testing, so I must assume that the SDR is broken.
What SDR must I buy as spare part and where i can found it? I live in Italy

Title: Re: Rosetta suddenly stops working
Post by: Admin on August 01, 2022, 06:33:37 pm

https://www.pilotaware.com/store