PilotAware
British Forum => Technical Support => Topic started by: Keithvinning on January 29, 2021, 05:36:16 pm
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Thanks to the great work by Neil Hathaway the beta release of the Android version of the Firmware updater has landed. If you are an Android champion give it a whirl and tell us what you think.
https://play.google.com/store/apps/details?id=updater.pilotaware (https://play.google.com/store/apps/details?id=updater.pilotaware)
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Well done team a great step forward. Easy App installation and really good clear instructions. I've just completed step 1 & 2 whilst sat in my Living Room, and will check out step 3 as soon as I can get back to the airfield.
Anything that ensures our EC is up to date and easy to install has to be a good thing. :)
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Hi Bob,
I totally agree on the benefits of the App. I have been using the iOS version since Beta Testing last year and it makes life sooooo.. much easier!
Having spent some considerable time recently testing the Beta Android Version for Neil and helping him to refine it, I’m interested in why you say you have done Steps 1 & 2 in your Living Room, but not Step 3?
To do Step 2, (Upload Firmware to PilotAware), you must have the PilotAware present and powered up, and be connected to the PAW WiFi, so why would you not then run Step 3 which actually Installs the Firmware and Reboots the PilotAware to complete the process?
Regards
Peter
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Hi Peter,
that's easy to answer; I plumbed my PAW in behind the panel during the build of my Europa, so I can't do step 3 until I next visit the hangar.
I connected the USB port to a cable running to a socket on the front of the panel, where I plug in the GPS dongle before each flight, and also currently use to update the image from a USB stick whenever there is an update.
This new method will make updates even easier, I won't have to download the update at home and transfer it a USB stick. I can download it direct to the tablet I use for flight planning, and navigation in the aircraft, which is permanently wirelessly connected to PAW in flight.
Simples! :)
Cheers
BobD
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Hi Bob,
That’s what I reckoned you meant. It’s just that without the tablet connected to the PAW you can’t do Step 2 - Upload to PilotAware (which in your OP you said you had already done). Obviously just a misunderstanding.
And definitely much easier than trying to get a USB stick into a permanently mounted Rosetta if you don’t have a cable pre-fitted.
Best Regards
Peter
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well done!
thanks
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You're right about step 2 Peter, my bad :-[
And after me saying how clear the Instructions are as well ! ::)
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Hi Bob,
It’s easy to get confused with a new product, even with good instructions. Much more straightforward when you’re actually doing it for real.
Best Regards
Peter
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I'm having some problems with this app.
All steps appear to go fine including downloading version 20201101 and step 3 (Install FW and restart PAW) which gives the 'Installation Complete, PAW will now restart' message. The PAW doesn't restart however, and even if I manually restart it, it remains on version 20200825
Vic
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Hi Vic
I have to ask the obvious question: You are making sure you are connected to the PilotAware wifi for step two and three aren't you?......Sorry
Regards
Alan
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I am Alan, yes.
The app comes up with my license information and currently installed /new versions on the Info page.
Its odd, I've tried it on 2 different devices, my Huawei Phone and Lenovo Tablet with the same result. It appears that its the Pilotaware that's acting strange!
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Hi Vic
Only other thing I can suggest is to log into your paw and then click on the "Updates" window and check if there is any mention of the 20201101 version next to the install button. If it is there it may be worth tapping the button and see what happens.
Other than that its maybe try the memory usb stick or whatever was your previous tried and trusted method of updating to prove if a glitch in the paw software has occurred, after that it's above my pay grade i'm afraid.
Regards
Alan
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Hi Vic,
When that dialogue box appears, the full installation process hasn’t actually completed as this only happens as part of the reboot. Did you actually acknowledge the Step 3 ‘Installation Complete’ dialogue box? You have to do so to initiate the final part of the install. It then still takes a while for the actual ‘install’ and reboot to take place, during which the PAW WiFi drops out for quite a while, and (unless you are in the middle of nowhere with your PAW set to automatically reconnect) the Updater app usually has to be manually reconnected after the PAW WiFi reappears, to complete the process. Manually rebooting of the PAW before this process finishes may well interrupt the process.
To confirm, I’ve just updated the Updater App on my old Samsung Galaxy S5 phone to Version 2.0.2 and used it to update an old PAW Classic, previously running 20190621 to 20201101 and it worked fine.
I’m guessing you possibly just aren’t leaving it enough time.
Best Regards
Peter
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Hi Peter
No, I press Step 3, 'Install and Reboot' and the 'install complete' message comes up almost immediately. Pressing 'ok' to then initiate the reboot clears the box but the PAW doesn't reboot, it continues running normally!
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Vic,
Yes, you are correct - the ‘Install Complete’ message comes up within a few seconds of you pressing the button to start ‘Step 3’, but clicking ‘OK’ to acknowledge the message is just the start of the process.
Although it looks like the PAW is running normally, it’s actually installing and reconfiguring the software prior to rebooting. It first has to save all your previous Configuration Settings, Profiles and Licence details, then actually install and configure the new firmware, then reconfigure and reinstate all of your settings and then it has to reboot. That can all take a significant period of time (several minutes at the very least). If you have interrupted it in any way during that process you may have broken the sequence.
That doesn’t of course mean there isn’t a fault, though I’m not aware of any other reports of failures. Although we took great care to test the Updater extensively prior to release by carrying out multiple updates using a broad range of Android devices and versions (at least one of which I believe was a Lenovo Tablet, though I can’t say which model) to repeatedly update different PAW models (Mk1 & Mk2 Classics, Rosettas and Development Unit’s) from and to a broad range of Public Release and Beta software versions with a very high degree of success, we were of course unable to test on every make or model of Android device, so it may be that there is an issue. What are the specific models of your phone and tablet, and what versions of android are your devices running?
Can you try going through the process again on each device with the PAW connected by HDMI to a monitor or TV screen and let us know what happens.
Regards
Peter
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Thanks Peter
Ok, connected to an HDMI display and watched the boot process until it reached the PAW login screen..
Step 2 'Upload Firmware' took around 45 seconds, then checking firmware, then 'complete'. No change on PAW screen, still at Login prompt
Step 3 Load and Reboot, click on 'OK ' No change on PAW screen, still at Login prompt. Left for 15 minutes, no change
Phone is a Huawei P30 Running on Android 10
Same result on my Lenovo Tab 3-8 running Android 6. Neither device has any 3rd party Firewall or Antivirus running or any VPN
Checked for updates in the PAW itself, expected result as per attached. No low volt or throttling errors.
I then flipped open the Rosetta cover and remembered I had a small USB memory stick in one of the ports that I use to occasionally sync all my Track files to.
Removed this and Hey Presto! The Update completed OK. Examined the Memory stick and there is no update file there.
So, there is a small bug of sorts in the updater or the instructions need to be amended to say remove any USB sticks from the device! ;)
Vic
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Hi Vic,
Good detective work!
Let me see if I can work out what is wrong
Thx
Lee
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Thanks Vic,
Edit: Cross posted with Lee’s above.
As you know, the ‘pre-Firmware-Updater’ update process triggered via the ‘Check for Updates’ button on the PAW ‘Updates’ Screen, checks for updates on any connected USB memory stick or on the Internet via a connected Ethernet cable. I guess the Firmware Updater interacts with this process and in your case found the USB stick, but no update and got ‘stuck’ at that point.
Good to hear you have resolved the problem. I will bring this to the attention of Neil Hathaway, who designed both the Apple and Android versions of the PilotAware Firmware Updater. Thanks again!
Best Regards as always
Peter
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Good to hear you have resolved the problem. I will bring this to the attention of Neil Hathaway, who designed both the Apple and Android versions of the PilotAware Firmware Updater. Thanks again!
TBH, I don't think there is anything Neil can do at this stage, I need to do modify the available update types when a USB drive is available
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Hi Lee,
Yes of course. I realised you would see the post threads, but I don’t think Neil is on here as often and knew he would want to know there had been an issue involving the Updater. You will have seen our exchanges by e-mail as I copied you in.
Best Regards
Peter
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I've used it several times and it has been flawless. You have to make sure you've downloaded the new version before your phone/device connects to the PAw (no internet). Other than that, quick, easy, thanks very much!