PilotAware

British Forum => Technical Support => Topic started by: Edward Hawkins on July 21, 2019, 05:44:00 pm

Title: Solved: Completely dead
Post by: Edward Hawkins on July 21, 2019, 05:44:00 pm

 I have not used my Rosetta very much but today when trying to start it,it appears to be completely dead I am using an anchor power unit. I can see no lights flashing at all on the Rosetta unit.
Any ideas on how I can fix this problem?

Title: Re: Completely dead
Post by: Admin on July 21, 2019, 05:50:49 pm

Please send an email to support@pilotaware.com
Thx
Lee

Title: Re: Completely dead
Post by: Edward Hawkins on July 21, 2019, 06:18:17 pm

Will do

Title: Re: Completely dead
Post by: Edward Hawkins on July 21, 2019, 09:28:05 pm

It turns out that the problem was with the Anker PSU. The Rosetta unit is working fine

Title: Re: Completely dead
Post by: exfirepro on July 22, 2019, 07:53:44 am

Hi Ed,

Thanks for letting us know. :)

Regards

Peter

Title: Re: Completely dead
Post by: neilmurg on July 22, 2019, 09:53:52 pm

Quote from: Edward Hawkins on July 21, 2019, 09:28:05 pm

It turns out that the problem was with the Anker PSU. The Rosetta unit is working fine

Great! You could add a 'Fixed', or 'Solved' to the thread title to help inform following readers