PilotAware
British Forum => Technical Support => Topic started by: Uptimist on June 23, 2019, 11:55:22 am
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I'm trying to upgrade to the new version just out - some basic questions as I have not done this before.
The instructions on the website describe formatting and load the SD with files, then insert and power up PAW, and just wait for 10-15 minutes, presumably the software self updates from the card?
The README file with the software describes needing to connect a display and keyboard and select the installation to kick off the upgrade.
Which is it?
Also, if it's the keyboard route, how do you attach a keyboard? I can't see any USB socket on my Rosetta. The only sockets are microUSB for power, and HDMI for display.
Lastly, assuming I get through the upgrade, do I need to leave that specific SD in, or can I revert to a different e.g. smaller capacity one? I borrowed an nice high capacity card from my GoPro and would like to switch back to the 8gb card which came with the PAW originally...!
Thanks for any help.
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The last question is easy to answer, you have to leave the SD card in permanently, it’s basically the
Rosetta operating system and pilot aware files all in one,
I haven’t yet updated mine, the previous update worked fine with a clean and full formatted card,
Downloaded the complete update file and drag/drop into the clean SD card,
Put new card into the Rosetta and power up, after about four minutes it’s good to log into from your
Tablet to reset all your settings,
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I have the original PAW not Rosetta. Ive just tried to upgrade to version 20190621. The extract seemed to work but ive just tried to connect to PAW using 192.168.1.1 but it failed. SD cant see it either. Im not sure whats gone wrong but just thought. Do I have to upgrade to Rosetta to use this version?
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This release is compatible with Classic and Rosetta
Please attach a tv/monitor via hdmi to see any diagnostics
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I have the original PAW not Rosetta. Ive just tried to upgrade to version 20190621. The extract seemed to work but ive just tried to connect to PAW using 192.168.1.1 but it failed. SD cant see it either. Im not sure whats gone wrong but just thought. Do I have to upgrade to Rosetta to use this version?
Have you tried entering http://192.168.1.1? The browser may require the full address, and not just the naked ip string.
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Is the wifi hotspot available?
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So has anyone done an update to new version successfully yet?
When I power up with new card in, there is just one red light and nothing comes alive even after a long wait (15 mins) - hdmi display is blank. If I put the old card back it’s fine and display shows bootup and login prompt so I know that’s working.
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hdmi display is blank
really ?
you do not get a rainbow splash screen or anything ?
How did you format the SD card ?
Thx
Lee
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So has anyone done an update to new version successfully yet?
Yep - screenshotted the config and profile pages of the current version, replaced the MicroSD with one containing the new version and left it for 20 minutes. When I went back it was all done, and it took a couple more to enter the details from the screen shots.
It nicely coincided with an uplink ground station being installed over the last few days, so it’s been easy to test and play with.
What I have learnt is how many people fly around with poorly configured PAW units!
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Yup - gave up on a USB update, as I just couldnt get it to recognise a USB. Copied the new system onto a MicroSd that I'd used before in an old PAW - 10 minutes and once i'd entered the licence key, its all up and running....
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So has anyone done an update to new version successfully yet?
Yes, full SD format successful. Successfully extracted PAW to newly Formatted SD. Insert new SD card with New PAW files into PAW (Rasburry Pi)
I have had quite a lot of practice over the last two years so no problems at all. The instructions suggests SDformater v4. But there is a new version it is 5.0.1 and I can confirm that bothe version work successfully.
Also managed to fly with the 3D/ModeS version....... Well done team...... outstanding work....... you have a very happy Pilot here.
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hdmi display is blank
really ?
you do not get a rainbow splash screen or anything ?
How did you format the SD card ?
Thx
Lee
Correct, I'm not getting anything on the HDMI monitor at all. And I can't try selecting monitor type with a keyboard because I can't figure out how to connect a keyboard!
Glad to see others are successfully installing, so it must be something I'm doing wrong. Maybe I should try formatting the drive a second time and copying the files across again, and trying it again?
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hdmi display is blank
How did you format the SD card ?
Thx
Lee
Sorry, forgot to answer that question - I used SD Card Formatter 5.0.1. I selected "Overwrite" option. I couldn't select the "CHS format size adjustment" option as it was greyed out.
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Uptimist
You need to select "CHS format size adjustment" on version 5.0.1 you tick the box to select it. Let us know how you get on
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Uptimist
You need to select "CHS format size adjustment" on version 5.0.1 you tick the box to select it. Let us know how you get on
OK the option was greyed out, so I looked at the documentation for the format app, it says "Note: this option is enabled only when the user capacity of the card is less than or equal to
8032.5MB"
And your instructions ask me to use "at least" an 8gb card - so I guess that means it must be exactly an 8gb card, no more no less!
All the cards I have are 16gb or more, so unless I overwrite the existing older version PAW card I have, I need to get hold of a new 8gb card...I'm slightly nervous about zapping the only working version I have.
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Hrrrr. Another option if you can find a copy is to use v4
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Yup - gave up on a USB update, as I just couldnt get it to recognise a USB. Copied the new system onto a MicroSd that I'd used before in an old PAW - 10 minutes and once i'd entered the licence key, its all up and running....
Hi Harry
There is no USB (.pgp file) update for this release as we need to update both the Operating System and the Kernel which is not possible by .pgp file, so a manual update is required. Once you have installed 20190621 then FUTURE updates including the Operating system and Kernel will be achieved over the router as described in the new operating instructions for release 20190621.
Keith
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Yup - gave up on a USB update, as I just couldnt get it to recognise a USB. Copied the new system onto a MicroSd that I'd used before in an old PAW - 10 minutes and once i'd entered the licence key, its all up and running....
Hi Harry
There is no USB (.pgp file) update for this release as we need to update both the Operating System and the Kernel which is not possible by .pgp file, so a manual update is required. Once you have installed 20190621 then FUTURE updates including the Operating system and Kernel will be achieved over the router as described in the new operating instructions for release 20190621.
Keith
Thanks Keith. The Sd card route works well for aircraft where it will be tricky to get the unit back to connect to a router, so happy we can still do it manually in any event!
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Uptimist
You need to select "CHS format size adjustment" on version 5.0.1 you tick the box to select it. Let us know how you get on
OK the option was greyed out, so I looked at the documentation for the format app, it says "Note: this option is enabled only when the user capacity of the card is less than or equal to
8032.5MB"
And your instructions ask me to use "at least" an 8gb card - so I guess that means it must be exactly an 8gb card, no more no less!
All the cards I have are 16gb or more, so unless I overwrite the existing older version PAW card I have, I need to get hold of a new 8gb card...I'm slightly nervous about zapping the only working version I have.
Hi,
Have a look at this thread and see if it helps - I had issues with SD formatter but found a tool that worked fine for me last time I did a full update! Haven’t had chance to do the process again with the new version.
http://forum.pilotaware.com/index.php/topic,1345.msg15406.html#msg15406
Thanks
Rob
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Uptimist,
No one has answered the USB port issue to connect a keyboard.
The opposite end of the PAW to the antennas, is a removable cover. Behind
that is the GPS, the SDR, and a spare USB.
On early Rosetta’s the label covered the join, and you will need to run a sharp knife along the label only.
Cheers
Ian
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Succesfully installed here (32GB SDCARD)
Make sure you copy ALL the files and folders from within the .ZIP file onto the root of the SDCARD.
Put the card in the PAW, power it up. No need to connect a monitor or KB, if all is ok, the Pilotaware WiFI hotspot should appear within around 15 minutes.
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Uptimist,
No one has answered the USB port issue to connect a keyboard
Just plug the USB key board into one of the usbs on the PAW. You can unplug the dongles if you don’t have a spare usb.
Plug a monitor into the HDMI on the side. You can just use your HDMI tv for this. But you only have to do this if your having problems so we can advise you where your having problems.
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Thanks. Problem resolved. I reformatted the SD card and started again. Also plugged in HDMI screen to Rasberry Pi so I was able to see that the install completed correctly. BTW Im using a 16GB SD card.
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Uptimist,
No one has answered the USB port issue to connect a keyboard.
The opposite end of the PAW to the antennas, is a removable cover. Behind
that is the GPS, the SDR, and a spare USB.
On early Rosetta’s the label covered the join, and you will need to run a sharp knife along the label only.
Cheers
Ian
Thanks Ian, noted.
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Uptimist
You need to select "CHS format size adjustment" on version 5.0.1 you tick the box to select it. Let us know how you get on
OK the option was greyed out, so I looked at the documentation for the format app, it says "Note: this option is enabled only when the user capacity of the card is less than or equal to
8032.5MB"
And your instructions ask me to use "at least" an 8gb card - so I guess that means it must be exactly an 8gb card, no more no less!
All the cards I have are 16gb or more, so unless I overwrite the existing older version PAW card I have, I need to get hold of a new 8gb card...I'm slightly nervous about zapping the only working version I have.
Hi,
Have a look at this thread and see if it helps - I had issues with SD formatter but found a tool that worked fine for me last time I did a full update! Haven’t had chance to do the process again with the new version.
http://forum.pilotaware.com/index.php/topic,1345.msg15406.html#msg15406
Thanks
Rob
Thanks for the suggestion. I decided just to risk overwriting the old SD card, and this time it all worked fine.
The takeaway is: with this formatter and update
- use an 8gb card, nothing bigger or smaller
- make sure you have the CHS format size adjustment box ticked
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I am being thick probably but the new software instructions talk about an SD card - but I cannot see where one is on my Rosetta - I bought it at White Waltham a few weekends ago after an excellent and compelling presentation - how do I upgrade the software on that box of tricks?
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Its located on the Raspberry Pi board opposite end to the usb and ethernet plugs....The slot where the aerials poke out....
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Hi Jonathon,
The instructions should say ‘microSD’ card - it’s in a slot on the lower section of the case between the two antenna connectors, with a finger access cutout. In the Rosetta, you just need to catch hold of the end of the card with a fingernail (it has a lip to facilitate this) and gently pull it out. Watch which way up it is as you take it out as it only goes in the one way.
With the older ‘Classics’ - running on a Raspberry Pi2B, there is a spring loaded latch holding the card in the slot. With this type, press the card in gently to release the latch, then gently pull the card out - again taking careful not of which way up it is (upside down). To replace this version, gently slide the card into the slot - taking care to ensure the card is correctly in the slot - with the ‘Classic type case’ it is possible to ‘miss’ the slot and push the card into the case, which necessitates opening up the case to get it back out - and press fully home to latch the card back in.
Uptimist
You need to select "CHS format size adjustment" on version 5.0.1 you tick the box to select it. Let us know how you get on
Hi,
Have a look at this thread and see if it helps - I had issues with SD formatter but found a tool that worked fine for me last time I did a full update! Haven’t had chance to do the process again with the new version.
http://forum.pilotaware.com/index.php/topic,1345.msg15406.html#msg15406
Thanks
Rob
If you are using Windows 10, an alternative to the above which works on bigger cards is to format the card using SDFormatter set to ‘full overwrite’ and then run the standard Windows 10 formatter set to Quick Format and FAT32, which sets the right file size for PAW.
Hope this helps
Regards
Peter
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I am being thick probably but the new software instructions talk about an SD card - but I cannot see where one is on my Rosetta - I bought it at White Waltham a few weekends ago after an excellent and compelling presentation - how do I upgrade the software on that box of tricks?
The latest software needs a manual Software Update because it has a new Operating System and Kernel. How to perform a manual Software update is described in the new PilotAware Knowledge Base.
https://pilotaware.com/knowledge-base/manual-software-update/
Don't forget to record and save your Software license key and configuration as this needs to be reentered after a manual software update.
Next week a service to provide a new SD card with the software pre-loaded will be available.
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I formatted my 16GB card with the sdformat tool. After formatting the card I checked the card properties. Card was reported to be FAT32 so no need to do quick format with the native windows 10 for matter. Copied the files on to the formatted card, put the card in the PilotAware and let it boot up. Took about 20 mins for pilotaware wifi address to appear. Then using 192.168.1.1 I set up the required configuration. Very happy with updating process.
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Hi GEAR,
Thanks for the confirmation. With SDFormatter 4 it was extremely straightforward once you got to grips with the need to do a ‘Full (Overwrite) Format with Size Adjustment ‘On’, but things seem to have got more complicated with SDFormatter Version 5 and bigger cards. The formatting now seems to depend to a degree on the version of SDFormatter, the size of the card and any alternative formatting that may previously have been applied to the card (e.g. if used in another device).
Once you have done this manual update, you will be able to do future updates by Ethernet (if your PAW is removable - or you have a long cable and a handy router in the hangar) or for smaller updates, by ‘.pgp’ using a suitably formatted (FAT32) USB stick (which wasn’t an option this time due to the need to update both PilotAware and the underlying Raspberry Pi Operating System.
Best Regards to All
Peter
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If I dont use the old memory card, Why formatting the card, and why with that particular tool?
I purchased a brand new microSD and simply copied all the files into that; it seems to work properly.
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If I dont use the old memory card, Why formatting the card, and why with that particular tool?
I purchased a brand new microSD and simply copied all the files into that; it seems to work properly.
Hi Mariko
This is fine IF the SD card is already formatted in the correct filesystem type - not always the case
Thx
Lee
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First time I have updated the software for my Rosetta. Had a careful read of the foregoing messages,
and other documentation.
Bought an 8GB micro SD card class 4. Downloaded the SD formatter and formatted using overwrite and the CHS option all on my Windows 10 laptop. Downloaded the zip file and unzipped it. Copied the files to the micro SD card. Put it in the Rosetta and powered up. Seemed to take only 5 mins to display the WiFi link and copied the Config data from a screenshot of my old Config. It was a breeze. Well done Lee et al.
Phil
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Well done Phil,
...and thanks for posting on here. That will help to reassure others that the process works and is achievable, with a modicum of care.
I well remember being a bit apprehensive the very first time I tried full manual update (now almost 4 years ago - which is scary in itself !). I must have now done well over a hundred. After the first time it’s usually a breeze, so for those feeling apprehensive, there’s nothing to be frightened of as long as you take note of your licence key and configuration settings first and carefully follow the procedure.
Any problems just come on here and we’ll help keep you on track.
Best Regards
Peter
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Phil and the Team.
Latest Software fully installed and working on RPi3.
Used SD Card Formatter on iMac and then copied in contents. Initial set up BOOT about 10 minutes.
Thanks Team!
Gerry
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I already have a Rosetta. I decided to upgrade to the new software and followed all the instructions. I used the 8gb SD card that was already with the Rosetta. With the HDMI cable plugged in I got message on screen saying writing boot files to memory I went too be, got up in the morning and the same message on screen. I tried again, leaving it for an hour with the same result. I tried a 16gb card and this worked. It looks to me like the new software is close to filling a 8gb disk that unless the formatting tool gives you the full 8gb you will have problems. When I formatted the disk I got about 7.65 gb.
So in short, if you are struggling to get the new software to install try a 16gb card.
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I already have a Rosetta. I decided to upgrade to the new software and followed all the instructions. I used the 8gb SD card that was already with the Rosetta. With the HDMI cable plugged in I got message on screen saying writing boot files to memory I went too be, got up in the morning and the same message on screen. I tried again, leaving it for an hour with the same result. I tried a 16gb card and this worked. It looks to me like the new software is close to filling a 8gb disk that unless the formatting tool gives you the full 8gb you will have problems. When I formatted the disk I got about 7.65 gb.
So in short, if you are struggling to get the new software to install try a 16gb card.
Hi ioncoder
This is not the issue, the 8GB card has about 3X the required capacity.
What has happened here is that your 16GB card was already correctly formatted, and so worked correctly
I would be pretty confident you were unsuccessful in formatting the 8GB card correctly, all the issues we have seen thus far have been a failure to correctly re-format the SD card.
thx
Lee
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Trying to install new pre-loaded Micro SD card V20190621.
And guess what? 90 blinking minutes later nothing has happened. I'm not surprised as I've had a lifetime of things going wrong.
Rosetta with good supply of lecky. Took screen shot of 192.168.1.1 data and turned it off.
Carefully laid old one out in same orientation and fitted new one the same.
Turned back on - saw flashing lights - went for me tea.
With the cover off I see the red LED steady and the green one flashing. Is this right.
What's my next move?
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Hi CloudHound
Nil Desperandum
First question, would you be able to connect a TV/Monitor via the HDMI socket
This should tell us the exact problem
Thx
Lee
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I have recently completed the upgrade to my Rosetta unit. I decided to re-use my existing SD card, so copied the old software contents onto a hard disk back up as a precaution. Then carefully followed the procedure set out on https://pilotaware.com/wp-content/uploads/2016/09/160901-Manual-Software-Upgrade-1.pdf Then inserted the SD card into Rosetta and waited. Even having left it for several hours, Pilot Aware did not show on my list of wifi points.
Then removed the SD card completely re-formatted it again (per the instructions) copied the new software onto it again. Also took the precaution of cleaning the contacts on the SD card. Installed the SD card into Rosetta and powered up. It then started, the wifi network became visible and everything is working well. Took it flying this morning without any problems.
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First question, would you be able to connect a TV/Monitor via the HDMI socket
This should tell us the exact problem
Sorry don't have an HDMI lead.
I do have a Micro SD slot in my HP Envy laptop - any use?
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First question, would you be able to connect a TV/Monitor via the HDMI socket
This should tell us the exact problem
Sorry don't have an HDMI lead.
I do have a Micro SD slot in my HP Envy laptop - any use?
A few people have reported having to format the sd card twice
No idea why that would be required but worth a try ?
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I've been trying with limited success to upgrade my PAW to the latest software version.
Looking through my SD card collection I only have a spare 16Gb micro SDHC card, but others seem to have got it to work so thought I would try the same.
Formatted the card with 'full overwrite' using SD formatter 5.0.1 on my MAC. Checked the format, FAT32, so copied the files to the card and took it to the airfield to load in the plane. Managed to miss the SD card slot in my PAW classic so had to remove the PAW from the plane to dismantle it and retrieve the SD card.
Powered it up, waited about 20 minutes, nothing happening, no Wifi hotspot.
Put the old card back in, works perfectly.
Brought the PAW home so I could plug it into the TV and see what's happening.
With the old software version, I get the software load details all scroll up on the TV until it gets to the login prompt and then the Wifi hotspot is active. All good.
New software card, absolutely nothing happens, blank screen.
Reformat the card directly using MAC utilities as at least one help article says this will work https://support.mygeeni.com/hc/en-us/articles/360006585013-How-to-Format-SD-card-to-FAT32-in-Mac-OS- (https://support.mygeeni.com/hc/en-us/articles/360006585013-How-to-Format-SD-card-to-FAT32-in-Mac-OS-) (following instructions format it as FAT, but when I check the drive details it says FAT32). Same thing, absolutely nothing on the HDMI.
Reformat the card using SD Formatter v5 again as advice that this might work a second time (full overwrite each time). Card says its FAT32. Download software from lode.pilotaware again, expand the ZIP, copy it all to the SD card, unmount it, put it in the PAW, same thing. Blank TV screen and only a single red light on the PAW, no activity lights at all.
Install SD card back in Mac and check its contents, and then I notice that the os and overlays folders are both empty, but in the ZIP file they have files in them. Strange,
Manually copy the contents of the os folder back over to the SD card, check the SD card has the files in it, it does. Unmount the SD card, remount it, check the os folder and its empty.
Tried several times, deleting and recreating the folders, and each time same thing happens, the os and overlays folders are OK on the SD card, but all the subfolders disappear when I remove the SD card from the card reader (dismounting it properly to ensure all data written to the card).
Found another 16Gb micro SD card, copied the files and directories to it, this time when I unmount and remount the card the os folder retains the Raspbian sub-folder and the overlays folder retains all its subfiles, but the Raspbian sub-folder of os empties itself each time. Since this has the root.tar.gz in it, again sounds fatal.
So either these are both corrupt SD cards (unlikely?), or SD card and sub folders just don't play well on a Mac. I suspect these folders being empty is pretty much going to kill it booting up.
Any ideas?
Going out and buying another 8Gb card is an option, but I'm thinking I might just jack it in and buy a Rosetta upgrade given all the other problems I have had with reduced range on my PAW classic. Despite changing the antennae, the bridge board, putting a new power supply in, changing to a new antenna extension lead and trying with and without an antenna extension lead, I still only can see PAW traffic up to a few miles away.
Would rather not as when it was working the classic was absolutely perfect, but maybe this latest issue is the final message to splash the cash.
Classic upgrade kits appear to be out of stock though.
Thanks in advance
Geoffrey
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Do you not have a Windows PC you can try to format the card with?
Another option is to buy a pre-written SD card. Or get someone who lives near you to try it. Where do you live?
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Do you not have a Windows PC you can try to format the card with?
Another option is to buy a pre-written SD card. Or get someone who lives near you to try it. Where do you live?
I'm going to try to find a Windows PC as my next step, yes. As much as anything else its whether others have had these issues, its Mac specific, or whatever.
Guess I could buy a preformated SD card, but then I'm spending money that could be part way to upgrading to a Rosetta.
Thanks, Geoffrey
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Don’t lose heart with your Mac @GeoffreyC.
I downloaded the MacOS version of SD Card Formatter 5.0.1, and I’ve used it several times to format the SD cards for PAW upgrades and it’s worked first time, every time I’ve done it.
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Don’t lose heart with your Mac @GeoffreyC.
I downloaded the MacOS version of SD Card Formatter 5.0.1, and I’ve used it several times to format the SD cards for PAW upgrades and it’s worked first time, every time I’ve done it.
I've done two now with a macbook pro with no issues with SD Card Formatter 5.0.1 too.
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This is all beyond me.
I bought the pre-formatted card as manipulating software is in my blindspot.
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I had a go with formatter V4 on a Windows PC earlier. I put the resulting card in my Pi 3 (Rosetta) which I plugged into my TV. It froze at 3%. I power reset it and it started again and carried on to completion this time.
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I've tried the SD card in my HP Laptop.
Error messages about not recognised and format came up. Some of the dates appeared to be from 2018, is that significant?
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Hi Cloudhound,
If you bought the micro SD from PILOTAWARE and it has the latest software on it why not put it into your PAW and see what happens ?
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Hi CH,
Edited after re-reading your earlier posts
That’s quite normal - it’s because you are trying to run a card which has already been repartitioned into 4 partitions loaded with Linux software to suit PilotAware - on a Windows PC.
If it’s the new card you bought from PilotAware, put it into your PAW, power up and leave well alone for at least 20 minutes, or until the PAW WiFi Hotspot re-appears on your tablet or phone - n.b. any interfering before this point may corrupt the card. This may have already happened if you removed the card or powered down your unit before it had fully finished unpacking the software when you first tried it. If this is the case, get back in touch with support@pilotaware.com
For anyone else reading this, if trying to reformat a previously used card, just ignore the warnings and run SDFormatter with ‘Full Overwrite with Size Adjustment’ on the primary microSD drive (often drive H - Recovery). SDFormatter will then do the needful.
Best Regards
Peter
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SGS66 and Exfirepro
From my opening post
Trying to install new pre-loaded Micro SD card V20190621.
And guess what? 90 blinking minutes later nothing has happened. I'm not surprised as I've had a lifetime of things going wrong.
Rosetta with good supply of lecky. Took screen shot of 192.168.1.1 data and turned it off.
Carefully laid old one out in same orientation and fitted new one the same.
Turned back on - saw flashing lights - went for me tea.
With the cover off I see the red LED steady and the green one flashing. Is this right.
What's my next move?
So I'm not trying to reformat as I don't know what that means. I put the card into my PC in the absence of any better advice.
Kinda feeling cast adrift at the mo. :(
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Sorry CH did not see your first post - over then to the experts. There are a lot of them about on this forum so do not despair. In the meantime have you tried using your old card and does it work ok ?
Also say where you are as some expert might be in your neck of the woods.
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SGS66 and Exfirepro
From my opening post
Trying to install new pre-loaded Micro SD card V20190621.
And guess what? 90 blinking minutes later nothing has happened. I'm not surprised as I've had a lifetime of things going wrong.
Rosetta with good supply of lecky. Took screen shot of 192.168.1.1 data and turned it off.
Carefully laid old one out in same orientation and fitted new one the same.
Turned back on - saw flashing lights - went for me tea.
With the cover off I see the red LED steady and the green one flashing. Is this right.
What's my next move?
So I'm not trying to reformat as I don't know what that means. I put the card into my PC in the absence of any better advice.
Kinda feeling cast adrift at the mo. :(
The Preformatted and preloaded card should go into your PAW, not your PC
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You should be going straight to step 12
https://pilotaware.com/knowledge-base/manual-software-update/
Thx
Lee
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@CloudHound
You have certainly NOT been ‘cast adrift’. We appreciate that a major update like this doesn’t always run smoothly and will pull out all the stops to make sure everyone can achieve a satisfactory result.
@ Lee,
From CH’s OP he already tried the standard pre-loaded card install with no result after 90 minutes.
In light of previous reports (e.g. the one from Paul Sengupta) it would certainly be worth retrying the install, but it looks to me like the card may have been corrupted, perhaps by a power interruption during unpacking, ....which is why I suggested getting in touch with Ash at support@pilotaware.com
For General info,
I upgraded a mate’s Classic yesterday evening by reformatting a previously used 8Gb card (his original was an early 4Gb one), copied the new software over, popped the card in and booted the unit (with a monitor attached to monitor progress). Unpacking was a bit slow at first - at one point in fact I thought it had frozen * - but left to its own devices it ran through fine and after waiting until the PAW WiFi appeared, I was able to log back in and reset the ‘Config’. Now all working as expected.
* which is why we recommend leaving it for at least 20 minutes and until the PAW WiFi hotspot reappears before attempting to reconnect.
This shows that the update does work - even on one of the early Classic Units.
@CH please keep us posted and let us know when you have a satisfactory resolution.
Regards
Peter
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@CloudHound
where are you based, I am sure we can find somebody nearby who can resolve this issue in a short time.
Thx
Lee
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No problem in formatting or installing to a classic Rasp Pi. However on USB port 1 I have a RS232 converter Port 1 set to Traffic Dynon with a Baud rate of 19200. This interface enabled me to send traffic data to my MGL iEFIS for overlaid traffic data and give me MGL iEFIS traffic audio warnings. There is no such option in this version. Has it been renamed and if so to what??
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Hi David,
IIRC, Traffic Dynon was changed to ‘FLARM Out’ some time back. Should give the same data (plus some extra if I’m not mistaken). Give it a try.
Regards
Peter
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Pete, Thanks, that is what I guessed, will see what the MGL iEFIS thinks of it.
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Please report back when you do, Dave. It could save a certain person some hassle if it can or can't be done any more ;)
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Nowhere could I find a minimum size specified for the SD card for this upgrade. The talk here is all of 8GB or more but I seem to have upgraded my old Classic 4GB successfully. Will this be OK?
TIA, Alan
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4gb is fine for this release, but may not be enough for future updates, hence the 8gb recommendation
Thx
Lee
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Hi Alan,
I just came across that issue myself a couple of days ago when updating an old ‘Classic’ for a friend. His original card was one of the early 4Gb ones, so I decided to ‘upgrade’ it to a new 8Gb card, which PAW now uses as its standard card size, as a matter of course, but as you say the software does fit and run on a 4Gb card so you shouldn’t have a problem.
The ‘extra’ space is used primarily for storing track files and logging, so all this means is yours will fill up quicker and (presumably) start overwriting older track logs if it does. (Is this correct Lee ?)
The big problem I find these days is trying to buy small cards. Most local supermarkets stock 16Gb or sometimes 32Gb as a minimum (not that I’d normally buy from there) and even ‘on line’ you can now buy 16Gb cheaper than 8Gb ones. It certainly brings new meaning to the expression ‘Cheap as Chips’ - :-\ :-[ sorry for that last bit !
Regards
Peter
Edit: Cross-posted with Lee above. Good to have confirmation though.
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The ‘extra’ space is used primarily for storing track files and logging, so all this means is yours will fill up quicker and (presumably) start overwriting older track logs I fit does. (Is this correct Lee ?)
Correct, the logs will rotate
Thx
Lee
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Good morning,
I am having issues with upgrading the SD card in the first place.
The card coming with Rosetta works great.
Now I'd like to upgrade and followed the installation instructions.
However when I unpack the pilotaware.zip the content is two
folders named PilotAware and PilotAware2
There is no root.
The installation instructions states:
Once the download is complete, unzip the file and click down to the Root files. There should be 25 items in the root file.
Sorry, no root. What do I do now? ;-)
thx
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isn't there anybody with an idea how to continue?
I'm stuck with the upgrade for more than a week now :-(
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Instead of living up to your name Grumpy why dont you describe what kit you are using and how you are trying do the upgrade!
If you live in the WestCountry. I'm more than happy to help.
The upgrade works really well so it will be something small.
Regards
Gerry
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Hi Grumps, I saw your message at work and this is the first chance I have had to reply.
I would suggest you download the zip file again. I have just done so and it contains the correct files and folders.
On your PC
Once extracted select all the files and folders, then copy them to the newly formatted and blank SD card.
Remove card and place in the Pi
Since there are no folders of the names you quoted in your OP, only Lee would know what you managed to collect. Obviously a glitch of some sort.
Cheers
Ian
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Are you on a PC or MAC ?
I think the difference is whether you open or extract the archive
if you open, you see the contents
if you extract, it creates a folder (PilotAware) containing the contents
if you open more than once, you OS may create a second folder eg PilotAware-2
Thx
Lee
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Hi Grumpy (et Al),
Sorry, I did see your post but was on the bus to pick my car up and didn't have time to reply.
FWIW, my understanding of what had happened was the same as Lee's. Looks like you had misunderstood the instructions and unpacked the zip file twice - which would create two copies of the content in folders named PilotAware and PilotAware 2.
The data you need should be inside each of those folders (i.e. you will have 2 complete copies). The data comprises three folders named 'defaults', 'os' and 'overlays', plus another 22 separate items. You simply need to copy one full set (25 items in total) to the Root * (i.e. base level) of your formatted microSD card.
*Root is computer speak for 'At the base level - i.e.NOT inside a folder'
Once this is done, safely eject the card from your laptop or PC. Put it into your PAW and power-up, then leave well alone for at least 20 minutes to allow the device to re-partition the card, unpack and load the software and run through the startup procedure. After about 20 minutes, you should see the PilotAware WiFi Hotspot appear again on your tablet. At this point you can log on and go to the PAW Home screen via 192.168.1.1, move to the Configure Screen and re-enter your licence key and other details.
Please let us know how you get on.
Best Regards
Peter
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I must confess I don't like there term 'Root' when speaking to non-computer people. Means the square root of bugger all ???
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Root, the experts terminology :)
https://www.raspberrypi.org/documentation/installation/noobs.md
Copy the extracted files onto the SD card that you just formatted, so that this file is at the root directory of the SD card. Please note that in some cases it may extract the files into a folder; if this is the case, then please copy across the files from inside the folder rather than the folder itself.
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I've been trying with limited success to upgrade my PAW to the latest software version.
...
Install SD card back in Mac and check its contents, and then I notice that the os and overlays folders are both empty, but in the ZIP file they have files in them. Strange,
Manually copy the contents of the os folder back over to the SD card, check the SD card has the files in it, it does. Unmount the SD card, remount it, check the os folder and its empty.
Tried several times, deleting and recreating the folders, and each time same thing happens, the os and overlays folders are OK on the SD card, but all the subfolders disappear when I remove the SD card from the card reader (dismounting it properly to ensure all data written to the card).
Found another 16Gb micro SD card, copied the files and directories to it, this time when I unmount and remount the card the os folder retains the Raspbian sub-folder and the overlays folder retains all its subfiles, but the Raspbian sub-folder of os empties itself each time. Since this has the root.tar.gz in it, again sounds fatal.
So either these are both corrupt SD cards (unlikely?), or SD card and sub folders just don't play well on a Mac. I suspect these folders being empty is pretty much going to kill it booting up.
Following up on all my issues with installing the new PAW software on a new 16Gb Micro SD card. Turns out that both the 16Gb SD cards I had were faulty !
After formatting them on a windows PC instead of a Mac I experienced the same issue that files would disappear from the subfolders after copying. After repeated runs of Windows drive check I managed to eventually clear all the drive corruptions and had a 'stable' drive that files didn't disappear from, so maybe I'll use it for music songs but certainly not going to run something as important as PAW on it.
Brian Montilla kindly lent me a spare new card and I was able to install the new software OK, which gave me the safety net to then reformat and overwrite my original PAW 8Gb drive. It took a while for the initial boot up but I could see the green and red lights flashing so I kept on waiting. All booted and configured OK.
Looking forward to some good weather to try it out. There was no other GA around when I went flying on Friday, just jets into Luton.
It certainly boots up much faster than the previous software version. Thanks Lee.
So moral of the story is not to buy ultra cheap micro SD cards off eBay.
Geoffrey
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I usually find buying brands (not necessarily brands you've heard of though!) from China via either AliExpress, Banggood or Gearbest provide the best cost vs. security cards.
e.g.
https://www.aliexpress.com/item/32977040125.html (https://www.aliexpress.com/item/32977040125.html)
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I’m struggling to get the 20190621 update to load onto our Rosetta. This is using brand new recommended SD cards and the recommended formatter program. Download seems ok....likewise upload to SD card seems ok but the software doesn’t ‘unpack’ onto the Rosetta (even after 30 minutes). Reinserting the old OE SD card restores the Rosetta to a functioning unit (after about 10 mins) . Looking at the properties of the new card is shows as FAT32 and (compared with the OE card) all the files look as though they’re present. Any ideas?
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Hello
Please help me...
Windows 10.
1. Download SD Card Formatter 5.0.1 Setup
2. Put the SD card into PC and format : https://www.screencast.com/t/7drYxskWUDX
3. Download Pilotaware, unzip on pc, and copy all files into SD card : https://www.screencast.com/t/Gwt5iVKvL
4. Insert SD card into Rosetta and power up
5. Steady Red light on, and green is flashing.
6. I can se rosetta on WIFI, but I forget to copy my settings/licence etc. But I copy all on SD card before format. What files can I copy over https://www.screencast.com/t/cdTb68ZLad2Q
?
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Hi LN-YPT,
The first issue I see is that you used ‘Quick Format’. You will have got away with this if it was a new card, but if reformatting a previously used card you must use ‘Full Overwrite’ with ‘CHS format size adjustment’ selected ‘On’.
Sorry, can’t help with copying over config files from your old backup, but you can easily recover your licence key from the PilotAware.lode website - https://pilotaware.lode.co.uk/ Retrieve Existing Key. You will need the MAC address (ID) of your unit to do so. In view of the changes in 20190621, you would be advised to re-setup the rest of your configuration after reading the new Operating Instructions - available on www.pilotaware.com/documents .
Future updates by the way will save and reinstall existing configuration files automatically if done via Ethernet update.
Hope this helps
Regards
Peter
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There's a thread about copying the configuration here:
http://forum.pilotaware.com/index.php/topic,1629.msg18834.html (http://forum.pilotaware.com/index.php/topic,1629.msg18834.html)
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I have looked through and can not find the answer to my problem.
Before the update my Trig Transponder had ADSB out now I get the error message on the Transponder "No ABSB position" or something like that.
I have configered all the USB ports to Trig but still not working.
I wish I had recorded all the configerations page before I updated as it all worked before.
Can anyone give me the port settings to get my ADSB out back please?
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I have looked through and can not find the answer to my problem.
Before the update my Trig Transponder had ADSB out now I get the error message on the Transponder "No ABSB position" or something like that.
I have configered all the USB ports to Trig but still not working.
I wish I had recorded all the configerations page before I updated as it all worked before.
Can anyone give me the port settings to get my ADSB out back please?
You should only reconfigure the USB port that your USB to RS232 converter lead is plugged into. They are numbered ...
Ethernet Port 1 Port 3
Port. Port 2 Port 4
The appropriate USB/RS232 port should be configured to ‘Transponder Trig’ and the Baud Rate to 9600
All the others should be set to ‘Auto’ and 4800
Regards
Peter
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Thanks I will try that tomorrow.
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Hi All, just got around to installing the update...the install and config went fine but the wifi will not remain connected for more than 5 minuets, just looses it and will not re-connect without re-booting the pi. I am using a classic and galaxy tab 3, not had any issues with the old set up, have put the original card back in and all is fine. Any ideas please.
Thanks
Nick
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Go to the configure page, change udp select from
Auto, to
Pilotaware
Please post back if this fixes the issue
Thx
Lee
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Thanks Lee, ill give that a go.
Nick
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Hi again Lee
tried this today it the wifi stayed active for 1hour 15mins, thought it was sorted, the PAW wifi disappears completely from the network list only way to get it back is to power cycle the pi.
Cheers
Nick.
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Is this Rosetta or classic?
Low power can cause the wifi to brown out
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Classic, not had a power issue with the previous software issue or indeed since the inception of these devices, I was one of the original beta testers..
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I've just removed pilotaware classic from the plane and renewed my licence / upgraded to 20190621. Having a nightmare, as soon as I change the wifi network name from Pilotaware ----- to (my aircraft callsign) as I had it previously, I have the following problem;
Although my iPad can see the wi fi (callsign) it just says there is a network error and the network cannot be accessed. The only way to see the pilotaware wi fi is to retain the original pilotaware network and not change it. Dave
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Hmm this is new to me, what name are you trying to set the WIFI ?
thx
Lee
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I've just removed pilotaware classic from the plane and renewed my licence / upgraded to 20190621. Having a nightmare, as soon as I change the wifi network name from Pilotaware ----- to (my aircraft callsign) as I had it previously, I have the following problem;
Although my iPad can see the wi fi (callsign) it just says there is a network error and the network cannot be accessed. The only way to see the pilotaware wi fi is to retain the original pilotaware network and not change it. Dave
This is exactly as I have my PAW setup, my aircraft callsign. Works just fine on the new software.
It surprises me how many PAW users don't make this simple change as it makes it so much easier to connect to the right wifi hotspot if the iPad doesn't autoconnect.
Geoffrey
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Hi, just plugged in the new sd card. I see a red and green flashing light but cannot connect with 192.168.1.1. Any ideas please.
P.S I am a complete numpty so be gentle with me
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Hi, just plugged in the new sd card. I see a red and green flashing light but cannot connect with 192.168.1.1. Any ideas please.
P.S I am a complete numpty so be gentle with me
Hi Dave,
Is this Classic or Rosetta ?
Can you see the hotspot ?
Thx
Lee
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Hi Lee,
It is a classic. How would I find out about the hotspot. What am I looking for
Thanks
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Hi Lee,
When I try to connect to 192.168.1.1 it just hangs and I see nothing
Thanks
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Dave,
The PilotAware WiFi Hotspot appears on your phone or tablet ‘WiFi Settings screen’ to allow the phone or tablet to connect to PilotAware after it has booted up. When you plug in a new card for the first time, it takes 15 - 20 minutes after powering up the unit for PilotAware to partition the card and unpack the software, before it boots up and gets to this point. I suspect you either haven’t left the unit long enough or have inadvertently interfered with the unpacking and setup process by for example unplugging the power supply or removing the card.
First check is to make sure the card is correctly installed in the card slot and hasn’t slipped inside the case (easy to do on a Classic).
Next, can you connect the unit to a monitor (or your home TV) with an HDMI cable, then power up the unit and let us know what you see on screen. You should get a rainbow coloured ‘splash’ screen, then see the software unpacking, then eventually a load of rolling text lines ending in a login prompt. ( You don’t actually ‘log in’ but the PAW WiFi Hotspot won’t appear ‘til the unit gets to this point.)
If it doesn’t get there, the card may have been corrupted during the unpacking process.
Regards
Peter
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Hi Lee,
When I try to connect to 192.168.1.1 it just hangs and I see nothing
Thanks
Hi Dave
If you have red green flashing lights, I suspect all is well
I am not sure if you have successfully connected to the Pilotaware hotspot, this is the first step, please report back
Thx
Lee
https://pilotaware.com/Documents/Rosetta%20Quick%20Start%20Guide.%20A4.pdf
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Hi Lee/Peter,
Just managed to get into the device. Maybe I hadn’t waited long enough.
Many thanks for the support
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Hi Dave,
Glad you have got it working and thanks for letting us know.
Regards
Peter
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I have just inserted the new 20200906 SD card into the Rosetta and followed the download instructions. I then connected over pilot aware wifi to my iPad and went to my pilotaware homepage where I see the message: Version (2022101) license expired.
I renewed my license in Feb. and received the Software Key on Feb. 17. but failed to update the key until just now. Is this the problem - that I've done a software update on an expired license?
Thanks in advance for your help with this. Kerry
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Hi Kerry,
No problem, simply re-enter the new licence key in the PilotAware configuration settings, and the device will re-activate.
I've written up a new troubleshooting guide to help with licencing queries.
https://www.pilotaware.com/knowledgebase/licence-key-troubleshooting
Best Regards,
Ashley
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Thanks Ashley. I will try that when I return home in a couple of days. K