PilotAware
British Forum => Technical Support => Topic started by: Keithvinning on June 01, 2018, 12:33:49 pm
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Are you having problems?
We get more than enough support calls regarding low GPS pickup, WiFi drop outs, GPS drop outs and the like.
The overwhelming majority of these have been due to POOR POWER SUPPLIES.
One recently returned unit which sounded like a real basket case was working perfectly when tested at PilotAware HQ using a recommended ANKER Power supply.
On further investigation the user admitted to using an iPhone charger!!!!!!!!. PLEASE PLEASE as we mention on all the documentation use a power supply that is capable of supplying 5.2V and 2.1A.
ANKER Power Core or ANKER cigarette lighter charges are good for this and are inexpensive. They are available quickly from Amazon or other suppliers cheaper than we could supply them.
https://www.amazon.co.uk/dp/B019GJLER8/ref=psdc_329078031_t3_B00VJSGT2A (https://www.amazon.co.uk/dp/B019GJLER8/ref=psdc_329078031_t3_B00VJSGT2A)
https://www.amazon.co.uk/Anker-Charger-PowerIQ-Technology-Motorola-black/dp/B00VH84L5E/ref=sr_1_5?s=electronics&ie=UTF8&qid=1527852490&sr=1-5&keywords=anker+powerdrive (https://www.amazon.co.uk/Anker-Charger-PowerIQ-Technology-Motorola-black/dp/B00VH84L5E/ref=sr_1_5?s=electronics&ie=UTF8&qid=1527852490&sr=1-5&keywords=anker+powerdrive)
Also if you want an EASA approved unit the Charge 2 Charge 4 units are the best you can get and are available at https://charge4.harkwood.co.uk/ (https://charge4.harkwood.co.uk/)Great work from Jeremy Curtis.
Its not all bad news. Here is a quote from an anonomous customer who was having lots of problems and then took our simple advice
I received the „Anker power core II slim“ a few days ago and used it with Rosetta and the included Anker cable for several flights – works like a charm now! Now I have 9 satellites at start up an no Wifi or GPS – disconnects to Skydemon anymore – looks like the power core really matters.
Yep it really does. The moral of this post IF YOU ARE HAVING PROBLEMS WITH PILOTAWARE AND ARE NOT USING A CORRECT POWER SUPPLY YOUR PROBLEM IS THE POWER SUPPLY NOT PILOTAWARE.
Also make sure that you are using the latest software available from PilotAware.lode.co.uk (http://PilotAware.lode.co.uk)
Thanks
Keith