PilotAware

British Forum => General Discussion => Topic started by: John Parker on April 23, 2017, 09:39:21 pm

Title: Renewal
Post by: John Parker on April 23, 2017, 09:39:21 pm

Hi, Can anyone point me in the direction to renew the licence please. Expired Saturday without warning, lucky as I'm around France next week and that would have been a pain mid flight

Thanks

Title: Re: Renewal
Post by: Admin on April 23, 2017, 10:02:18 pm

Hi John

I am surprised that it expired, the first licenses are not due to expire till about May 15th
Can you let me have your hostid so I can check

Individual users will be emailed a reminder 2 weeks before expiry

Thx
Lee

Title: Re: Renewal
Post by: exfirepro on April 23, 2017, 10:04:12 pm

Lee,

Mine expires 20170501 as presumably do the rest of the 'early user' ones.

Peter

Title: Re: Renewal
Post by: John Parker on April 23, 2017, 10:14:34 pm

Will do lee. Definitely says expired  :o

Title: Re: Renewal
Post by: John Parker on April 24, 2017, 05:50:50 pm

Image attached

Title: Re: Renewal
Post by: exfirepro on April 24, 2017, 10:50:28 pm

John,

Was your PAW running on this software version before? The reason I ask is that from your Home Page Data it looks like you are running an older Raspberry Pi1 B+, rather than the later Pi2 B+ - is this correct? Do you have a PilotAware RF Bridge fitted?

Regards

Peter

Title: Re: Renewal
Post by: John Parker on April 25, 2017, 06:59:41 am

Yes Peter the old pie....works a treat

Title: Re: Renewal
Post by: John Parker on April 25, 2017, 07:00:46 am

and yes the PAW Bridge fitted

Title: Re: Renewal
Post by: exfirepro on April 25, 2017, 08:59:40 am

Hi John,

Just checking as later software versions won't run without a bridge as the unit doesn't have access to the baro sensor, meaning the relative altitudes would be wrong for ADSB and Mode C/S.

Although it runs fine for P3i and ADSB, you presumably don't get Mode C/S or audio alerts with your Pi1 board. You also presumably didn't apply the 1 year license code that came with your Bridge or as Lee says your licence would still have time to run. Now might be the time to swap to a Pi2 and use your Bridge code to get another year's licence.

Only other scenario that comes to mind is that you have applied a manual software update and either not re-entered your licence code or entered it incorrectly. Check this on your configure page against your original license e-mail.

Regards

Peter

Title: Re: Renewal
Post by: Admin on April 25, 2017, 09:58:33 am

Hi John,

So trawling back through my emails .....
You were one of the very first early adopters for the shield, I now recall.
Your license was pre-database so did not appear!

I have now manually made an entry, which will allow you to renew.

What you may want to consider, is upgrading your HW from RPiB+ to RPi2B+
This remember will give you the additional features
- Mode-S
- Mode-C
- Audio Messages

If you email/PM me directly I will swap the license over if you decide to switch to an RPi2B+

So you can now renew your key by going to

http://pilotaware.lode.co.uk/

and selecting "Renew your KEY"

Thx
Lee

Title: Re: Renewal
Post by: John Parker on April 25, 2017, 10:24:26 am

See I had faith in you back then Lee  ;)

Title: Re: Renewal
Post by: Admin on April 25, 2017, 10:42:02 am

Quote from: John Parker on April 25, 2017, 10:24:26 am

See I had faith in you back then Lee  ;)

I'm glad somebody did  :o
Let me know how you get on with the renewal, we have tested this internally, but I guess you will be the first external tester to the system.
Thx
Lee

Title: Re: Renewal
Post by: John Parker on April 26, 2017, 03:06:40 pm

ok have a new pie...see what you are all raving about now :)

Title: Re: Renewal
Post by: exfirepro on April 26, 2017, 04:56:13 pm

Well done John - good decision!

Regards

Peter

Title: Re: Renewal
Post by: T67M on May 09, 2017, 01:02:54 pm

I just went through the renewal process which all seemed to work as expected, except that at the end it implies that the new licence is only valid from the date the old licence expires rather than from today. Does this mean that I have to "install" it on the very day that it expires, or can I preempt the expiry? Given that the licence expires on a Thursday when I will be trapped in the office, I had hoped to install it on the Saturday before so that the other co-owners in my shareoplane don't have to live without PAW for 2 days if they want to fly during the week.

Title: Re: Renewal
Post by: Admin on May 09, 2017, 01:06:33 pm

Quote from: T67M on May 09, 2017, 01:02:54 pm

I just went through the renewal process which all seemed to work as expected, except that at the end it implies that the new licence is only valid from the date the old licence expires rather than from today. Does this mean that I have to "install" it on the very day that it expires, or can I preempt the expiry? Given that the licence expires on a Thursday when I will be trapped in the office, I had hoped to install it on the Saturday before so that the other co-owners in my shareoplane don't have to live without PAW for 2 days if they want to fly during the week.

Good catch - needs a reword I think  :o
It is valid today, and expires 12 months AFTER your previous expires, so in effect sequentially, not concurrently
thx
Lee

Title: Re: Renewal
Post by: exfirepro on May 09, 2017, 02:24:20 pm

Rob,

Like a car MOT, the licence runs for a year from the expiry date of your old one, but you should be able to renew it and install the new code in advance of your old one expiring. At least that was the intention. Let us know if it doesn't work out that way.

Regards

Peter

Title: Re: Renewal
Post by: T67M on May 09, 2017, 05:54:14 pm

Thanks for the replies. I'll try the new licence code at the weekend and let you know how I get on...

Title: Re: Renewal
Post by: grahambaker on May 09, 2017, 08:26:17 pm

I can confirm that renewing it with the new key in advance of the current expiry date works fine. Did mine at the weekend. :)

Title: Re: Renewal
Post by: T67M on May 09, 2017, 09:10:50 pm

Managed to get to the airfield tonight to give it a try - all working perfectly (as normal!)

Title: Re: Renewal
Post by: exfirepro on May 09, 2017, 10:37:38 pm

Thanks Guys,

Good to get feedback and know it's working as intended.

Regards

Peter