PilotAware

British Forum => Technical Support => Topic started by: grahambaker on February 25, 2017, 04:21:08 pm

Title: Latest (Feb 17) release
Post by: grahambaker on February 25, 2017, 04:21:08 pm
Can someone please point me to where I can download it from? The auto-download is failing and I want to try via USB.

The new website doesn't seem to have a link anywhere (nor any reference at all to the new release)

Thanks
Title: Re: Latest (Feb 17) release
Post by: Admin on February 25, 2017, 04:54:17 pm
Pilotaware.lode.co.uk

What is the issue with the net download ?
Title: Re: Latest (Feb 17) release
Post by: grahambaker on February 25, 2017, 04:58:26 pm
Thanks.

I've tried about three or four times - left it for an hour the last time - and the device remains resolutely in a state of unupdatedness.
Title: Re: Latest (Feb 17) release
Post by: Deker on February 25, 2017, 05:12:36 pm
Auto download would't work for me too (normally does though).
USB update was fine and happy to report all OK during flight yesterday.

Wondering how the log replay works?
ATB
Deker
Title: Re: Latest (Feb 17) release
Post by: bnmont on February 25, 2017, 05:29:54 pm
Just tried the USB update and can't get it to work, trying connected to router now :(
Title: Re: Latest (Feb 17) release
Post by: Admin on February 25, 2017, 05:45:08 pm
The usb stick must be formatted as fat32
Title: Re: Latest (Feb 17) release
Post by: grahambaker on February 25, 2017, 06:22:59 pm
All done now, using the USB stick :) (well, after realising I'd picked up the wrong USB stick, formatted to FAT16  :-[ )
Title: Re: Latest (Feb 17) release
Post by: bnmont on February 25, 2017, 06:37:06 pm
Well I have got it to install after renaming to PilotAware only, ie removed the 1 in brackets!
Regards Brian
Title: Re: Latest (Feb 17) release
Post by: Admin on February 25, 2017, 07:03:34 pm
Well I have got it to install after renaming to PilotAware only, ie removed the 1 in brackets!
Regards Brian

Yep that would do it.
I specifically look for PilotAware.pgp verbatim, anything else is ignored

Thx
Lee
Title: Re: Latest (Feb 17) release
Post by: bnmont on February 25, 2017, 09:16:16 pm
Well when downloaded it was called PilotAware(1).pgp !!
 Just realised I had a previous download on my PC  hence the (1). Others may fall into this trap?

Brian
Title: Re: Latest (Feb 17) release
Post by: efrenken on February 26, 2017, 11:19:45 am
Auto download doesn't work for me neither. Had the PAW connected to the same line as during the last update for more than 20 mins with all ancillaries (WLAN, ADSB, ...) disconnected. After having connected my iPad via WLAN it tells me that PilotAware version 20161201 is ready to be installed, which is the old version.

What did I do wrong?

Best regards

Eric
Title: Re: Latest (Feb 17) release
Post by: EricC on February 26, 2017, 12:19:52 pm
Having problems updating, tried three times direct connection to router.
Title: Re: Latest (Feb 17) release
Post by: Admin on February 26, 2017, 12:50:33 pm
Seems there is an issue, Let me investigate
Title: Re: Latest (Feb 17) release
Post by: Admin on February 26, 2017, 03:37:31 pm
Tried this and it was OK
It could be the eth0 ip address.
Please try setting to dynamic IP address under menu item network
Title: Re: Latest (Feb 17) release
Post by: EricC on February 26, 2017, 04:44:05 pm
Set as instructed,  installed at the first attempt.

 :) brilliant instructions, thanks a million.
Title: Re: Latest (Feb 17) release
Post by: Ian Melville on February 27, 2017, 06:47:12 am
Two machines updated over LAN. Worked first time, but I do find it nessesary to remove the WiFi dongle, Set to DHCP and Reboot before attempting update.
Title: Re: Latest (Feb 17) release
Post by: exfirepro on February 27, 2017, 03:43:20 pm
Hi All,

Just to check that the problems reported above were with individual setups, rather than with the new software, I have done a set of tests. All 3 of my currently operational PAWs have now been updated to 20170223, - deliberately using different methods for each unit to check for problems - but none were found!

PAW 3 - Was updated in situ in my plane by 'PilotAware.pgp' from USB memory stick. Remember, you need to have at least version 20160820 previously installed for this method to work, and carefully follow the USB update instructions - in the User Guide - especially make sure you have only one '.pgp' file on the stick and that it is correctly named 'PilotAware.pgp'. As long as you do this, it generally works fine. I also tested a selection of USB sticks ranging from 16Gb USB 2 to 64Gb USB 3 after first checking that they were all formatted 'FAT32' - and all of my units recognise all of these sticks both for upgrade and for download of track files.

PAW 4 - Updated at home via network ethernet connection - With this unit I did NOT remove the WiFi dongle as I have never had to do so before and it updated as normal. I would stress however that as others have found, this probably won't work if your router uses the 192.168.1.... subnet.

PAW 6 - To be on the safe side if updating via ethernet, unplug all of the dongles, plug in the ethernet cable, power up the unit for about 15 to 20 minutes, power it down and disconnect the ethernet cable, then refit the dongles, power up, again, connect to the PAW WiFi and manually start the update install. This again worked as expected.

So I guess the problems reported above were with individual setups, rather than the new software.

Regards

Peter
Title: Re: Latest (Feb 17) release
Post by: bnmont on February 27, 2017, 06:37:04 pm
Well Peter you are correct in my case. Insufficient attention payed to the instructions.


  Make sure file on USB stick is  PilotAware.pgp  !!!! :)
Title: Re: Latest (Feb 17) release
Post by: exfirepro on February 27, 2017, 09:30:54 pm
Well Peter you are correct in my case. Insufficient attention payed to the instructions.


  Make sure file on USB stick is  PilotAware.pgp  !!!! :)

The beauty of the forum Brian. We make the mistakes and everyone else reads about them on here and can then pretend they got it right first time!  ;) ::)

Glad to hear your PAW talk was a success by the way.

Best Regards

Peter
Title: Re: Latest (Feb 17) release
Post by: efrenken on February 28, 2017, 09:49:52 pm
Peter (and Lee),

My LAN update worked after setting dynamic IP address, as suggested by Lee (thanks a lot, Lee). Before it didn't work, nothing happened after connecting to the LAN.

Best regards

Eric
Title: Re: Latest (Feb 17) release
Post by: Ian Melville on March 01, 2017, 06:14:39 am
For those that tried with a static IP, did you enter a valid static IP. for your network?
Title: Re: Latest (Feb 17) release
Post by: exfirepro on March 01, 2017, 09:02:06 am
Hi Ian,

I'm guessing probably not! Fortunately I have never experienced this problem as my home network and PAW doesn't have a conflict. I've always considered myself fairly technically aware, but without reading all the helpful advice about networks on this forum from Lee, Paul yourself and others, I probably wouldn't be aware that such a problem could exist - so I guess most of our 'perhaps less technically minded' users (no disrespect implied or intended) won't either. It would be interesting / useful to know though  ;) :)

Regards

Peter
Title: Re: Latest (Feb 17) release
Post by: Ian Melville on March 01, 2017, 01:10:50 pm
I suspect not as well Pete, hence my question. Unless you know about IP setups in routers and sub netting, it would be easy to make a mistake. Even I managed to type 2 then I wanted 1 in the third octet, and not notice until Lee pointer it out.

It would be better if it defaults to DHCP, and there is a button to enable advanced mode with static IP settings. Include a warning message appropriate for today 'here be dragons'
Title: Re: Latest (Feb 17) release
Post by: efrenken on March 01, 2017, 11:26:10 pm
For those that tried with a static IP, did you enter a valid static IP. for your network?

Hi Ian,

No, I didn't, wasn't aware I had to.

Eric
Title: Re: Latest (Feb 17) release
Post by: AlanG on March 02, 2017, 11:48:46 am
And dare I ask how us luddites know what is or is not a valid static IP address?   :-\

Not that I am affected either but thought I would pose the question that others may be too shy to ask.

Alan
Title: Re: Latest (Feb 17) release
Post by: Ian Melville on March 02, 2017, 12:59:37 pm
Trying to keep it simple 😳 What is below applies only to domestic ADSL setups in 90% of homes

Your ADSL router would normally be the device that controls IP addresses. You will need to go into the router control panel to view the settings. I am assuming your PC is on a hard wire LAN.
Your router will have its own static IP so that you can access it, it is almost always the same as the gateway IP. Though some do use a URL.
On your PCs that is connected to the routers network, open a command prompt (lots of different ways to do this, google it for your OS)
In the command prompt window type 'ipconfig', it should return three bits of info. The IP of the machine you are on, the mask and the gateway. Make a note of these. If the mask is 255.255.255.0 this tells me that any static IP you assign must have the first three numbers (octets) the same as those of you gateway.
In your ADSL router config check the DHCP range allocated.
The static IP you choose must not be the same as the router gateway, must not be within the DHCP range, must have the same numbers in the first three positions as your gateway. I have assumed you do not have any other devices with a static IP, and the mask is indeed 255.255.255.0

If you are baffled by the above, then just set your PAW to DHCP :) 99% of all PAW user will have no need for a static IP
Title: Re: Latest (Feb 17) release
Post by: Admin on March 02, 2017, 02:48:04 pm
And dare I ask hin the ranow us luddites know what is or is not a valid static IP address?   :-\
Not that I am affected either but thought I would pose the question that others may be too shy to ask.
Alan

Totally depends upon the network you are connected to.
For example, lets say your router/gateway IP Address is
192.168.1.1

Then the static IP will usually be in the range
192.168.1.2 - 192.168.1.255

EXCEPT, your router will have an allocation pool of IP addresses, lets say the pool is
192.168.1.2 - 192.168.1.100

So this now limits the static range from
192.168.1.101 - 192.168.1.255

to confuse this further, it depends upon the defined subnet mask, a subnet mask is usually
255.255.255.0, or could be
255.255.0.0

The assumptions above are for a subnet mask of 255.255.255.0, but if the subnet mask is actually 255.255.0.0
then the legal IP range is from
192.168.0.1 - 192.168.255.255
excluding the dynamic pool

and in fact there is an assumption I make, that the gateway/router address is always the subnet.1, ie
192.168.0.1 or
192.168.1.1

In fact in Ian's case his router/gateway is not subnet.1, so I will have to make a further field available to input the gateway address.

so in the next release it will be

IP = STATIC or DYNAMIC
STATIC = IP_ADDRESS + GATEWAY_ADDRESS

- well you did ask  :o

Thx
Lee
Title: Re: Latest (Feb 17) release
Post by: Deker on March 02, 2017, 05:08:49 pm
I didn't ask and now my brain hurts  ;D
Title: Re: Latest (Feb 17) release
Post by: Ian Melville on March 02, 2017, 06:47:52 pm
Sorry forgot to include the ranges that Lee mentioned, though IIRC from my Cisco courses, the range is 0 to 255. 0 and 255 are reserved for broadcasts, so should not be used. You router will have set a Static for it's self and the gateway. Typically 192.168.0.1 or in my case 192.168.1.254. Then there is the range allocated for DHCP. SOMETIMES you can get away with using an unallocated IP in the DHCP range, but you will be storing up trouble, don't do it. If the DHCP range expands from 1 to 254, then you can change the range to something more sensible. Nobody at home should have 254 networked devices, though things are going that way with the Internet of Things.
Title: Re: Latest (Feb 17) release
Post by: Ian Melville on March 02, 2017, 06:49:50 pm
Oh, did anyone mention IPV6?  :o don't' even think about it :-X
Title: Re: Latest (Feb 17) release
Post by: AlanG on March 02, 2017, 09:03:17 pm
Ian/Lee

Ah well, thankfully as I said I'm not affected by this, so on this occasion I am not going to require a dark room to lie down in.  ;D

I don't want to get too smug though as I can't help thinking that you never know when something is going to come back and  bite you in the asticles.  ???

Retreating below the parapet.
Alan


Title: Re: Latest (Feb 17) release
Post by: daveb on March 14, 2017, 07:31:58 am
So for the benefit of us tech dummies that have no interest in IP addresses etc, what was the answer.  What's changed?
I used to plug my ethernet cable in, leave it for 20 mins, manually install. Job done.  Now it doesn't.
Dongles in, dongles out, dynamic IPs, what?

Help please...

Cheers

Dave
Title: Re: Latest (Feb 17) release
Post by: AlanG on March 14, 2017, 09:51:58 am
Hi Dave

As per my post above I won't even try to answer the bit about IP addresses but i will say that if you have got, or can obtain a USB memory stick it will make life far easier in the long run.  Only minor faffing to ensure the stick is formatted to the FAT32 file system (you select this during the formatting process on your laptop or pc) and then to ensure that you delete the previous version of software from it prior to downloading the new version.  Oh, and it must be in the root directory, not in a folder.  You also gain the ability to be able to download your track files for your own analysis or to send to Lee in times of trouble. ;D  I should add that your current software version must be 20160820 or later for the USB update to work.  ???
No doubt someone will be along with the tricky answer soon.

Alan
Title: Re: Latest (Feb 17) release
Post by: daveb on March 24, 2017, 08:32:46 am
Thanks Alan,
Nobody came along with the tricky answer  :(
Thought I'd go down the USB route instead but I can't find the download on the website, anybody like to point me at it please?

Cheers

Dave
Title: Re: Latest (Feb 17) release
Post by: brinzlee on March 24, 2017, 09:33:49 am
Press the update file at the bottom of the page, then save that to your USB Stick
http://pilotaware.lode.co.uk/
Title: Re: Latest (Feb 17) release
Post by: exfirepro on March 24, 2017, 09:39:40 am
Dave,

Log in to www.pilotaware.lode.co.uk and the update link is at the bottom of the page.

Make sure you copy it to the root (top level) of your stick - i.e. not inside a folder and make sure your software hasn't changed the name. Power up your PAW, insert the stick, go to the 'Updates' tab and the new version should appear. Click install and in a few minutes you will have the new version. You can then remove the stick without needing to power down PAW.

Remember to remove this version from your stick before you try to install the next version as the update files all use the same name, so Windows will change the name of the newest download and PAW won't recognise it.

You probably knew most of this, but wil help others who read this.

Regards

Peter
p.s. Sorry Brins, you beat me to it again, but my 'extra' bit might help others
Title: Re: Latest (Feb 17) release
Post by: daveb on March 24, 2017, 09:41:20 am
Thanks Peter.
Title: Re: Latest (Feb 17) release
Post by: Sean McDonald on March 29, 2017, 11:59:22 am
Message deleted due to being thick and forgetting that I had used the USB method before. Now have new version installed! Doh
Title: Re: Latest (Feb 17) release
Post by: straightline on April 08, 2017, 04:01:29 pm
Unable to download the Feb 2017 release. On the Updates page,where it says Check for Updates, underneath it says No Software Updates Available.
I've connected the PA unit to my router via an Ethernet cable, powered up and typed in 192.168.1.1 on my iPad and have got to the Home page - but when I press Updates and go to the Updates page nothing seems to happen. The "Checking for updates" message appears for a fraction of a second and then disappears.

Latest version still says 20161124.

Baffled.     
Title: Re: Latest (Feb 17) release
Post by: Ian Melville on April 08, 2017, 04:42:59 pm
Have you removed the WiFi Dongle?  Would also set your network settings to DHCP as well.
Title: Re: Latest (Feb 17) release
Post by: straightline on April 09, 2017, 09:15:32 am
But if I remove the WiFi dongle, how does my iPad talk to the PA unit? The only WiFi connection available then is my BT home hub.
This is what I've done so far:
1 My PA unit is connected to the BT home hub via the ethernet cable (taken out of the back of my PC - so PC not connected to the home hub) and the PA unit is ON via the USB cable (red lights showing and GPS blinking...). WiFi dongle is in the PA unit so that my iPad can connect with the PA unit. (If I remove it, I get a message on Safari saying that the 192.168.1.1 page cannot be found because the iPad is not connected to the internet).   
2 On my iPad I can connect to the PA unit via the WiFi (not selecting the alternative BT home hub) and then on my iPad using the Safari browser I get the PA Config etc pages e.g. showing latest version as Dec 2016.
3 When I click Check for Updates, I get a blue line flashing at the top of the page - which suggests something is happening but after 10 mins or so nothing seems to have changed.

What am I doing wrong or missing? (Don't say brain cells...!)

Title: Re: Latest (Feb 17) release
Post by: straightline on April 09, 2017, 09:44:44 am
Success!

I downloaded the update file from the PAW lode website to my PC, copied it to a USB stick, connected the USB stick to my PA unit and then via my iPad (with WiFi dongle!) saw a new software file to install - which I did. Took about 5 mins.

So now (at last), I have the latest version (21070223)

So, the USB stick route was much easier. 

"Then felt I like some watcher of the skies
When a new planet swims into his ken..."
Title: Re: Latest (Feb 17) release
Post by: Paul_Sengupta on April 09, 2017, 11:02:03 am
Excellent. The answer to your question about how you talk to it if you remove your Wifi dongle has two answers.

1) You don't. It goes off and retrieves the software itself. Once you've given it time to do that, you power it off, plug the Wifi dongle back in, then connect and click to update the software with that which it has downloaded and stored locally.

2) You can if you really want to! If you look at your router, you'll see the PAW has been given an IP address by the router's DHCP or as a static IP address configured on the PAW. You can connect using this address.

But yes, the USB dongle method is quite easy.
Title: Re: Latest (Feb 17) release
Post by: Ian Melville on April 09, 2017, 11:05:41 am
Adding to Pauls two points.
Without the WiFi dongle you connect using a LAN Cable networked PC, and connect to the homepage if you wish. No iPad required.
Title: Re: Latest (Feb 17) release
Post by: Paul_Sengupta on April 09, 2017, 11:07:14 am
Yes, regarding my point 2, you can connect to it using any device on your home network.
Title: Re: Latest (Feb 17) release
Post by: exfirepro on April 09, 2017, 05:44:11 pm
Straightline,

Don't you just love it when you get two acknowledged experts falling over each other to help you! (Only teasing guys - I seriously bow to your superior knowledge of networking). Two experts for the price of one - plus me chipping in too - who says PilotAware doesn't give good value!

Joking apart, to put it in simple layman's terms, if you leave the WiFi dongle 'in' and also connect the ethernet cable, there can be a conflict between the two 'internet' access routes. Removing the WiFi dongle and connecting the ethernet cable before powering up the PAW removes the opportunity for this conflict and forces PAW to use the ethernet link to look for software updates from the PilotAware Lode Server (it is programmed to do this automatically, but has to be left for 15-20 minutes to allow it to do so).

Generally if you do this, then power down, disconnect the ethernet cable, reassemble PAW as normal, power up again and connect from your tablet, you will then find any new update listed on the updates page.

This was the quickest way to do updates until Lee added the USB option, which is now by far the quickest and easiest way to update PAW - especially as you don't even have to take your PAW out of the plane.

Glad you got it sorted.

Great teamwork all    ;) :)

Peter