PilotAware

British Forum => Technical Support => Topic started by: daviddixon1965 on February 18, 2017, 11:53:20 am

Title: iPad mini 4 connectivity problems
Post by: daviddixon1965 on February 18, 2017, 11:53:20 am

I've just replaced my mini iPad with a new mini 4. Settings and config are the same as old iPad which connects as normal. New one doesn't connect, show the " Failed to establish a connection with the Butterfly Connect unit" message. Any suggestions?

Title: Re: iPad mini 4 connectivity problems
Post by: Admin on February 18, 2017, 02:24:20 pm

Can i still connect to the hotspot?
If so can you get to any of the web pages on the PilotAware unit ?

Title: Re: iPad mini 4 connectivity problems
Post by: daviddixon1965 on February 18, 2017, 04:09:34 pm

Yes, I can access the 192.168.1.1 page as normal.

Title: Re: iPad mini 4 connectivity problems
Post by: Admin on February 18, 2017, 05:01:30 pm

Quote from: daviddixon1965 on February 18, 2017, 04:09:34 pm

Yes, I can access the 192.168.1.1 page as normal.

Good, so long as the license is still valid (take a look at the home page)
This would probably mean an issue with your navigation tool
Just to check have you ensured all the settings in the navtool are correct, in particular the pin code of 6000 ?

Thx
Lee

Title: Re: iPad mini 4 connectivity problems
Post by: daviddixon1965 on February 18, 2017, 09:32:25 pm

6000 was the answer. Now connected, thanks for the steer!