PilotAware

British Forum => Technical Support => Topic started by: Timothy on March 18, 2025, 03:42:57 pm

Title: RH Light stays blue - SOLVED
Post by: Timothy on March 18, 2025, 03:42:57 pm

The control panel says that the PAW is connected to the phone, but the RH blue light stays on all the time, even on the ground, with 4 bars of 5G.

What am I doing wrong?

(It worked a few weeks ago.)

Title: Re: RH Light stays blue FX
Post by: A_Vinning33 on March 19, 2025, 10:17:01 am

Hi Timothy,

That would imply that there isn't any internet coming through the Wi-Fi hotspot.

Were you able to confirm that your mobile device was providing Internet through the Hotspot?

Thanks,

Ashley

Title: Re: RH Light stays blue
Post by: Timothy on March 19, 2025, 02:59:13 pm

Yes, I’m picking up NOTAMs and weather on SkyDemon.

Title: Re: RH Light stays blue
Post by: Timothy on March 20, 2025, 08:42:56 am

Before we get too excited, my iPad was having difficulty using the hotspot, so I have reset network settings on the iPhone, and that has made the iPad work, so, until I get back to the aircraft, let’s assume that the PAW was having the same problem and will now be OK.  Sorry to waste time.

Title: Re: RH Light stays blue
Post by: steveu on March 20, 2025, 08:48:23 am

Sometimes there is the 192.168.1.1 conflict - without seeing your network topology its not possible to say if this is an issue or not.

Title: Re: RH Light stays blue - SOLVED
Post by: Timothy on April 01, 2025, 08:32:57 pm

Just to close this down, this turned out to be a very subtle issue with the iPhone - something to do with a VPN running even though a VPN wasn't running, which was persistent across hard resets, but which was (somehow) solved by a Apple Store Genius.