PilotAware

British Forum => Technical Support => Topic started by: Hitch on July 03, 2024, 08:32:57 pm

Title: Track files upload
Post by: Hitch on July 03, 2024, 08:32:57 pm

The excellent track file Pilotaware playback is not functional after upload of a file. Have successfully used the object previously. Does it perhaps need a reboot ? https://playback.pilotaware.com/playback/

Title: Re: Track files upload
Post by: steveu on July 03, 2024, 09:03:06 pm

I'm experiencing the same problem and have tried 3 different browsers and two different operating systems.

It's been down for a couple of weeks.

Title: Re: Track files upload
Post by: Admin on July 03, 2024, 10:25:17 pm

It’s a problem at our end, trying to get it fixed …

Title: Re: Track files upload
Post by: Hitch on July 09, 2024, 09:31:32 am

Thanks for all you do Lee.

Just to advise, not working for me yet.

Title: Re: Track files upload
Post by: exfirepro on July 09, 2024, 12:05:37 pm

Hi All,

I tried just tried it again myself - the ground station playback tool ( https://playback.pilotaware.com/playback/groundstations ) is working,  but the track file playback is still freezing after it uploads the file. I have just been speaking to Ash who confirms that this is being looked at.

Best Regards

Peter

Title: Re: Track files upload
Post by: Hitch on July 09, 2024, 05:37:06 pm

Hi Peter. Thanks for clarifying

Title: Re: Track files upload
Post by: BobD on July 10, 2024, 08:10:35 am

The last time this problem occurred,  I contacted James Rose, (the original Playback author), who fixed it. I seem to recall he said the problem was with a restrictive file upload size limitation on the Server. Once this was increased/removed, Playback worked fine. Worth checking the current setting ?

Title: Re: Track files upload
Post by: steveu on July 10, 2024, 11:25:28 am

Quote from: BobD on July 10, 2024, 08:10:35 am

The last time this problem occurred,  I contacted James Rose, (the original Playback author), who fixed it. I seem to recall he said the problem was with a restrictive file upload size limitation on the Server. Once this was increased/removed, Playback worked fine. Worth checking the current setting ?

I have tried smaller files. If there is a size limitation, then it makes sense to placard it.

I'm guessing that it could be storage full, or an Apache type update has broken something

Title: Re: Track files upload
Post by: Admin on July 11, 2024, 10:59:25 am

The problem is due to an upgraded OS.
So needs some fixes to library API calls.
Its in progress

Title: Re: Track files upload
Post by: steveu on July 18, 2024, 11:01:52 pm

I've used the file upload and it works, thanks to all concerned in fixing it.

Title: Re: Track files upload
Post by: Hitch on July 20, 2024, 08:30:44 am

 :) Thankyou

Title: Re: Track files upload
Post by: Gonch on September 26, 2025, 05:27:14 pm

Hi,

Is thr Playback down at the moment?  Tried from phone and tablet (Android) with no joy.

Title: Re: Track files upload
Post by: Smaragd on September 27, 2025, 10:32:25 am

Worked for me  yesterday (26th) and today on my PC.