PilotAware

British Forum => Technical Support => Topic started by: Paddy on July 29, 2019, 12:12:04 pm

Title: Config Issues after upgrade
Post by: Paddy on July 29, 2019, 12:12:04 pm

I've just updated my classic software to the latest version. All good (after I realised it wasn't working cos I never input my subscription details afresh).

Updated the config page and checked it was picking up a/c, it did, just the one i was expecting. However I am unable to input my transponder Hex code and group ID. Every time i enter them (yes its correct as I've used it from the early days of PW) and hit save, they default to PAWGRP and a Hex code that is not mine. All working correctly before upgrade.

Any ideas?

Title: Re: Config Issues after upgrade
Post by: AlanG on July 29, 2019, 12:16:47 pm

Hi Paddy

might be worth a try to refresh the browser window as it could be that you are using a "cashed" version of the page as sometimes happens.


Alan

Title: Re: Config Issues after upgrade
Post by: Admin on July 29, 2019, 02:44:55 pm

Hmm, sounds like a browser issue.
One way to get around caching is to set your browser to Private/Incognito browsing

Title: Re: Config Issues after upgrade
Post by: Paddy on July 30, 2019, 02:30:13 pm

Thanks for the suggestion, I will give that a go. Tell me, do i need to have my Ipad connected to PW to access the config page (PW is on the a/c at the afield, Im an hour away at home) or can i access the config page by logging in to my Wifi at home? I have tried this but the page will not load?

Title: Re: Config Issues after upgrade
Post by: Admin on July 30, 2019, 02:49:19 pm

you must be connected to PilotAware