PilotAware

British Forum => Technical Support => Topic started by: Easy Cruising on June 25, 2018, 03:26:07 pm

Title: PAW doesnt start after renewing the key.
Post by: Easy Cruising on June 25, 2018, 03:26:07 pm

I just renewed my license on my standard PAW. Entered the new 16 character code, Saved and restarted PAW. Now it shows one small red light and one larger red flashing light which flashes 4 times, pauses and repeats. Now I cannot connect to PAW. Couldn't see what to do from the manual. Any suggestion appreciated?

Title: Re: PAW doesnt start after renewing the key.
Post by: exfirepro on June 25, 2018, 06:24:32 pm

Hi EC,

Updating your License Key certainly shouldn't stop PAW loading. You should see a solid (constant) bright red light at the lower left through the end plate  - with the P3i antenna to the right hand side. This is the 'Power Light' which indicates that PAW has a working power supply.

To the immediate right of this is a small Green light which flashes only as the PAW is booting up or writing to the microSD card.

The larger flashing red light is indicating that some of the PAW functions are not yet synchronised - perhaps because you don't have a good GPS fix. Are you by any chance trying this indoors? it is essential that PAW has a good view of the sky preferably outside to get a good GPS fix. Without this several of the other functions won't start.

Can you log onto your PAW  WiFi Hotspot? If so, log into the PAW Home Screen using the URL 192.168.1.1 and let us know what is showing on the HOME Screen - preferably by posting a screenshot.

Regards

Peter

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Title: Re: PAW doesnt start after renewing the key.
Post by: Easy Cruising on June 25, 2018, 09:20:25 pm

Thanks ExFire. Yes I am indoors. It does work and I could do a software update also. Great.