PilotAware

British Forum => Technical Support => Topic started by: by9468840 on May 26, 2018, 02:58:45 pm

Title: Pilotware suddenly receives no ADSB after the latest update
Post by: by9468840 on May 26, 2018, 02:58:45 pm

I dont know why I do this. Why bother updating something that is already working just fine.
I installed the latest update last night and since then I dont see any adsb, mode/c/s traffic.
attached are the logs.. bunch of stuff i dont understand.

Anyone have any ideas? I flew just 3 days ago and everything was working fine. Now the ADSB is in red status all the time since the update last night.

Baris

Title: Re: Pilotware suddenly receives no ADSB after the latest update
Post by: Admin on May 26, 2018, 06:45:39 pm

Hi Baris,

That all looks fine.
Can you post the Following
1. Home Page
2. Configure Page
3. Traffic Page

Thx
Lee

Title: Re: Pilotware suddenly receives no ADSB after the latest update
Post by: by9468840 on May 27, 2018, 11:06:31 am

hi

here they are. thank you for your help
Baris

Title: Re: Pilotware suddenly receives no ADSB after the latest update
Post by: Admin on May 27, 2018, 11:22:22 am

Hi Baris,

Thanks for posting, this tells us exactly the issue.

The RTL-SDR is not listed in the set of USB devices, at the bottom of the home page - this is the problem
Please check this is inserted, and if it is it looks like it is faulty (a hardware not software issue)

You should see a device with the following ID
USB 0bda:2838

Thx
Lee

Title: Re: Pilotware suddenly receives no ADSB after the latest update
Post by: by9468840 on May 27, 2018, 06:55:34 pm

Ok thanks. Bad coincidence with hardware failure and software update
Ordered a new dongle.