PilotAware
British Forum => Technical Support => Topic started by: Sean McDonald on June 30, 2022, 07:32:56 pm
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Apologies if this has been covered elsewhere but can't find anything to help.
I've now got the new WiFi dongle and the external GPS mouse to allow the dongle to fit in the Rosetta case (which I mentioned in another thread).
However my tablet resolutely refuses to connect to the Rosetta if the new dongle is in any one of the ports. I get a PAW network 'not in reach message'. And that only if I go hunting in the tablet settings for previously used networks.
Take the wifi dongle out and it is back to normal with PAW wifi showing as available on the wifi drop down list and auto connecting....
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Hi Sean,
I can’t think why you are getting that - and I’m pretty sure I have never seen that message before.
Can you post a screenshot of your Config Screen so we can see the settings on your USB Ports please. for reference, they should all be on ‘Auto’ except the one your USB to RS232 converter is plugged into - which from your earlier posts was Port 2. A shot of the Networks Screen might also prove helpful.
Regards
Peter
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Will do Peter but will be next week as away now. Ports all on auto except for Tx port. It all got very hot when trying if that is any sort of clue but absolutely no change to how it is powered.
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OK Sean,
Definitely needs further investigation. Let us know when you are back.
Regards
Peter
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So had another go at setting up and again managed to set up the wifi dongle and connection to the Huaewi mifi hotspot. GSM tab orange as expected in hangar. All seemed well. Turned off and on and got all conections up again identically.
(http://i.imgur.com/DqyRTCE.jpg?1) (https://imgur.com/DqyRTCE)
On third time turning on from rest my GSM tab came up orange as did the TXP tab. (Forgot to photo). Haven't seen this before despite being in the hangar.
On fourth time turning on I had no PAW available in my wifi list therefore tablet connected to hangar wifi.
(http://i.imgur.com/Y2TxKnF.jpg?1) (https://imgur.com/Y2TxKnF)
I went into Saved networks where PAW is listed. Selected PAW, pressed 'Connect'
(http://i.imgur.com/DIskBBq.jpg?1) (https://imgur.com/DIskBBq)
'Connect' changes to 'Connecting' but results in message saying Network not in range
(http://i.imgur.com/hgFmAPh.jpg?1) (https://imgur.com/hgFmAPh)
USB Port settings are all on Auto 4800 baud rate with the exception of Port 2 which is configured for ADSB with the Trig on 9600 baud rate.
Network setting as as the image below having successfully added the hotspot to the mifi unit.
(http://i.imgur.com/daEU1p4.jpg?4) (https://imgur.com/daEU1p4)
In the course of all this the Rosetta pigtail becane VERY hot. The wifi module was also hot. Having allowed everything to cool down I operated the Rosetta again without the wifi module. The Rosetta pigtail got hot again but maybe not as hot as when the wifi module was in. Is this normal? Not having had the case open and checking this before I have no way of knowing if this is normal and acceptable operating temperature. Makes me a bit nervous!
To ensure the temperature issue was nothing to do with the aircraft power supply and the USB port I use I turned off and allowed to cool. I then used the same recommended cable which. I plugged directly into an Anker battery pack which I used for the PAW classic in the my previous aircraft. The temperature of the pigtail and wifi module again reached concerning levels.
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First thing I'd do is change the Wireless channel to auto, and see if it connects then ...
The heat is a mystery ...
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The support people on the forum may correct me but if you want the PAW to spread internet joy around, I think you need to set the "Router" setting to on.
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In the course of all this the Rosetta pigtail becane VERY hot. The wifi module was also hot. Having allowed everything to cool down I operated the Rosetta again without the wifi module. The Rosetta pigtail got hot again but maybe not as hot as when the wifi module was in. Is this normal? Not having had the case open and checking this before I have no way of knowing if this is normal and acceptable operating temperature. Makes me a bit nervous!
To ensure the temperature issue was nothing to do with the aircraft power supply and the USB port I use I turned off and allowed to cool. I then used the same recommended cable which. I plugged directly into an Anker battery pack which I used for the PAW classic in the my previous aircraft. The temperature of the pigtail and wifi module again reached concerning levels.
It isn’t the pigtail that get hot it is the SDR which is normal for that device. If you have put the WiFi dongle above this then it will get hot through radiated heat from the SDR. can you put the WiFi in one of the USB sockets to the left.
I test them all and they dont get hot on their own
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It isn’t the pigtail that get hot it is the SDR which is normal for that device. If you have put the WiFi dongle above this then it will get hot through radiated heat from the SDR. can you put the WiFi in one of the USB sockets to the left.
I test them all and they dont get hot on their own
All four USB ports taken up. I can swap GPS mouse and wifi module if that makes a difference? Also any advice on the settings please Keith?
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Hi Sean
Are you trying to use your samsung as a hotspot AND a client?
If so does this device support the dual mode capability?
Thx
Lee
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Hi Sean
Are you trying to use your samsung as a hotspot AND a client?
If so does this device support the dual mode capability?
Thx
Lee
Hi Lee,
I wish I knew what that meant!
On the Samsung tablet (wifi only) I run PAW and SkyDemon. SD is fed GPS info from PAW ie not location services.
I was using a Hauwei mifi device (3 mobile) as the internet provider and wifi connecting that to Rosetta.
I will try using my Samsung phone (EE) as the internet provider and hotspot that to the Rosetta and see what happens.
The heat issue also concerns me but Keith says that is normal in the SDR device. All my USB ports are in use so swapping around is limited.
It may/must (?) be a setting somewhere that prevents the connection PAW to Samsung tablet when wifi module is inserted.
Sean
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Hi Sean
Just reread your first post
It means that the mifi was not connected to our igrid
Can you try again, or with another 4g device
Thx
Lee
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Hi Sean
Just reread your first post
It means that the mifi was not connected to our igrid
Can you try again, or with another 4g device
Thx
Lee
Removed the Rosetta from the aircraft and tried it at home minus the Trig USB connection. Connected to the hotspot and seemed to work ok.
Back to the aircraft and it worked on the first attempt with all USB ports in action. Thereafter on numerous tests it resolutely refused to connect to PAW if the WiFi module was inserted. Tried from aircraft power, Anker battery and swapped power cables.
Hope again and it again refused to identify the PAW network with the WiFi module in, only 3 USB ports in action now. Removed WiFi module and PAW wifi becomes available again.
So I'm giving up for now.
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Hi Sean
Which s/w version is installed?
Also, was the second wifi dongle from us ?
Thx
Lee
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Hi Sean
Which s/w version is installed?
Also, was the second wifi dongle from us ?
Thx
Lee
Hi Lee,
S/W version is 220531
WiFi dongle was supplied by you. Says 802.11n on the end (I have only had the one?)
I had a GPS mouse from you to replace the internal GPS module as there wasn't enough space to use all 4 USB ports. Flew on Monday minus the wifi module and everything else is working well and consistently. No GPS drop outs, traffic showing as expected and ADSB out via the Trig also working.
Rgds,
Sean
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Hi Sean
I think its the software, can you please update and try again
Thx
Lee
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Hi Lee,
Will give it a try and report back.
Sean
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I suspect that the wifi dongle you are using requires version = 20220626
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New software has sorted it as far as I can see. Apologies from me as I only this morning found in the delivery envelope the little paper insert referring to 20220626 :-[ which obviously wasn't installed.
In my defence M'lud I continously referred back to this announcement http://forum.pilotaware.com/index.php/topic,2194.0.html (http://forum.pilotaware.com/index.php/topic,2194.0.html) which refers to 20220531 as the latest software upgrade and included iGrid. Having only just recently upgraded to that I thought I was on top of the game.
Been running on my desk now for 20 mins so next test will be in the aircraft with all 4 USB ports in action.
#headscratchingoverfornow
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Hi Sean,
I have updated that message to say 20220626 - I may replace with a link to here to update automatically
http://pilotaware.lode.co.uk
This is what happens with bleeding edge technology
Glad we got it sorted
Thx
Lee
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Thanks for the help (and patience!) Lee. Much appreciated!
Sean
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Hi All,
Glad to hear you guys finally got this sorted yesterday while I was busy driving up North to see my Grandkids in all the holiday traffic. I’m now firmly re-established with WiFi :) for a week on the Morvern Peninsula, overlooking The Sound Of Mull just south of Glenforsa, and playing catch-up.
Sean, for my part - sorry! I knew of course that not all WiFi dongles are equal, but from the other thread also knew that you had almost certainly got your dongle from us - along with your GPS Mouse. Although it had crossed my mind to ask you in an earlier post - drafted while tearing my hair out trying to work out what could be going wrong - what software version you were running, I had abandoned the post after being called away and returning to find several other posts already published. I had, however, forgotten that you could still be running older software as iGRID was ‘in’ some earlier versions - just not ‘visible’ until you add the second WiFi dongle. In my defence, I certainly wasn’t aware that there was any difference (or issue) with any of the dongles supplied by PilotAware. The ones I have (old stock from PAW Classic days) have all ‘just worked’ with all the units I have ‘updated’ to iGRID. I will add both of these points to my mental checklist for future fault-finding. Good to see that (as usual) Lee has identified the issue and come up with the fix. Every day is as they say, a school day - even in the holidays :)
Best Regards
Peter
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Thanks Peter. Had a long chat with Keith and Ashley at Darley Moor yesterday and flew yesterday evening with everything working perfectly. As I've said before here and elsewhere the support from the whole PAW team is second to none and much appreciated.
Sean