PilotAware

British Forum => Technical Support => Topic started by: Woody on May 13, 2017, 05:53:59 pm

Title: TRX unavailable
Post by: Woody on May 13, 2017, 05:53:59 pm

A friend has just noticed I am no longer transmitting
TRX (RXTX) unavailable TX=0 RX=0 CRCFAIL =0

I'm not very technical but can anyone pleas point me I. The right Dir ego??
Thanks

Title: Re: Try unavailable
Post by: Ian Melville on May 13, 2017, 06:00:42 pm

Are all the modules showing green, if so do You have a GPS fix?

Title: Re: Try unavailable
Post by: Woody on May 13, 2017, 06:27:50 pm

No yhe trx is red and the error msg as stated

Title: Re: TRX unavailable
Post by: Admin on May 13, 2017, 06:35:01 pm

Hi Woody

The trx can be unavailable due to a fault in the trx OR one of the other interfaces, I think that is what Ian was asking

Can you post a screenshot of the home page, or confirm all other interfaces are OK ?

Thx
Lee

Title: Re: TRX unavailable
Post by: Woody on May 13, 2017, 06:38:54 pm

I took a pic but can't post it as file is too large can e mAim etc

Title: Re: TRX unavailable
Post by: Woody on May 13, 2017, 06:49:18 pm

Hi Lee I tried but image is too large for forum
Everything else appears  ok all green except not transmitting
We've had a Friend with another unit confirm settings
The orinal post is a copy of error msg highlighted red in settings

Title: Re: TRX unavailable
Post by: exfirepro on May 14, 2017, 12:20:36 am

Woody,

As Ian and Lee have both suggested, you need to confirm that your unit is showing a positive GPS fix on the Home Screen. If it cannot get a positive GPS fix, the unit will deliberately NOT transmit, to prevent it transmitting erroneous location data.

If your screen shots are too big to attach try reducing the size in for example 'paint' or a similar programme.

Regards

Peter

Title: Re: TRX unavailable
Post by: Ian Melville on May 14, 2017, 08:00:57 am

Or do it on this website

http://www.reduceimages.com/

Title: Re: TRX unavailable
Post by: Woody on May 14, 2017, 08:59:13 am

Thanks guys I'm attempting to re size it now
It does say GPS USB 133 msgs + 154 GPS = FIX sos mode 3D satellites=9
So I guess that's all ok
I think the bridge is not working?
Where do I get it repaired? It's less than a year old?

Title: Re: TRX unavailable
Post by: Admin on May 14, 2017, 09:13:13 am

Hi Woody

Please contact Dave Styles at PilotAwareHardware.com
http://pilotawarehardware.com/contact-us/

Thx
Lee

Title: Re: TRX unavailable
Post by: Woody on May 17, 2017, 07:30:24 pm

I have so far sent about 5 e mails but had no response from pilot aware or anyone!!
Not very good service really disappointed !
Any other ideas please?

Title: Re: TRX unavailable
Post by: Admin on May 17, 2017, 08:02:42 pm

Hi Woody

Not sure why Dave had not yet responded, I have emailed

Just noticed that your first posting was 16/may/2016
Are you sure your license has not expired ?

We really need a screenshot of the home page to determine any problem such as this
I see Ian posted a link to reduce image sizes

When does the home page say the license expires ?

Thx
Lee

Title: Re: TRX unavailable
Post by: Woody on May 17, 2017, 08:43:55 pm

Hi Lee, yes I have ONLY same day upgraded my licence, its due in about a week, that's what I was doing when we realised it wasn't transmitting
I tried posting the screen shot but Image is too large, I have tried posting via the face book page, but it was not allowed as I don't think they want us discussing failures in public?
 I will try saving the image smaller any other suggestions?
Yes its a shame Im getting no replies. Not something I expected
I can post the image on Midland Microlighting face book page, as I'm the administrator there!
Ill post it on my own face book too
I will do that so anyone can see it and suggest anything else I can e-mail it?

Title: Re: TRX unavailable
Post by: EricC on May 17, 2017, 08:53:44 pm

If it is any help I have no problem posting screen shots from my
sansung tab.

Title: Re: TRX unavailable
Post by: Woody on May 17, 2017, 08:59:05 pm

Thanks Eric, I took a pic from my phone as I was at airfield, maybe that's why
I might have to do that if no one replies

Title: Re: TRX unavailable
Post by: Admin on May 17, 2017, 09:07:37 pm

Quote from: Woody on May 17, 2017, 08:43:55 pm

Hi Lee, yes I have ONLY same day upgraded my licence, its due in about a week, that's what I was doing when we realised it wasn't transmitting
I tried posting the screen shot but Image is too large, I have tried posting via the face book page, but it was not allowed as I don't think they want us discussing failures in public?
 I will try saving the image smaller any other suggestions?
Yes its a shame Im getting no replies. Not something I expected
I can post the image on Midland Microlighting face book page, as I'm the administrator there!
Ill post it on my own face book too
I will do that so anyone can see it and suggest anything else I can e-mail it?

Email sent, you can send ot directly to my address

Thx
Lee

Title: Re: TRX unavailable
Post by: Woody on May 17, 2017, 09:35:43 pm

Lees just e=mailed me so hopefully somethings happening

Title: Re: TRX unavailable
Post by: Woody on May 18, 2017, 11:53:14 am

Daves just called me sending a new bridge so hopevthats sorted
Thanks  everyone

Title: Re: TRX unavailable
Post by: Woody on June 12, 2017, 07:50:30 pm

It all appears working now with new bridge, I am still waiting for return address for the old bridge if anyone can help ta

Title: Re: TRX unavailable
Post by: Admin on June 12, 2017, 08:23:40 pm

Quote from: Woody on June 12, 2017, 07:50:30 pm

It all appears working now with new bridge, I am still waiting for return address for the old bridge if anyone can help ta

Hi Woody

Just sent an email with the return address for Aviation Hardware and Technology

Thx
Lee