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21
Technical Support / Re: Problem Receiving FLARM with Rosetta (in France)
« Last Post by exfirepro on April 04, 2024, 04:36:08 pm »
Hi again Guy,

Thanks for the feedback.

Unfortunately, this post is by its very nature somewhat complex, but please bear with me.

From the logging screen messages, my money is still on a barometer failure, but the problem with remote diagnosis is trying to determine whether there is something else going on in the background that is causing the barometer to stop reporting.

If you were in the UK I'd just get you to send it back for testing, or send you a replacement Bridge to swap in, but I have spoken to Ash (who builds, tests and dispatches the units and tells me you have been in touch about installing another ATOM in the South of France). He advises that returning the unit to the UK from France for testing/repair can cause all sorts of problems with Customs (Douaniers) in both countries, so he advises that we should first try to ensure that the problem is definitely with the Bridge and not the Raspberry Pi.

To do this, we need to open the unit and check if there is a correct voltage on the Bridge (supplied from the Raspberry Pi motherboard).

If you are happy to give this a try, you need to proceed as follows...

Power down the unit and remove the power cable, microSD card and the antennas. Next remove the brass nut securing the P3i SMA terminal (which is part of the Bridge board) into the end of the case (nothing will move at this point).

Now open the top cap at the opposite end of the case. If it hasn't been opened before, you will need to split the PilotAware label along the obvious joint line across the top of the case with a sharp blade. Now gently press down the centre of the cap next to the joint to release the single securing clip and you can slide the top cap away from the body.

Having removed the cap, you now need to split the upper part of the case from the lower part. They are held together by two hidden clips along each side of the case. Start with the one which is mid-way between the audio jack socket and the now open top cover. Push a thin blade gently but firmly into the split line and the upper and lower case should pop apart. Try not to force the blade in too hard or you might break the clip. There is a second clip on the same side mid-way between the power and HDMI sockets, which should pop more easily once the first one is open. You can then do the same with the two clips on the opposite side (which are in exactly the same positions) and carefully remove the upper case - slipping it off the P3i antenna connector which you took the brass nut off earlier. You are now looking at the PilotAware Bridge, which is mounted on top of the Raspberry Pi.

The first thing to check is that the Bridge connector at the right side is fully seated onto all 40 pins of the Raspberry Pi GPIO connector (I'd be extremely surprised if it isn't). Next, temporarily refit the antenna to the P3i connector, replace the microSD card and power lead and power up the unit. You should now be able to clearly see the Red 'Power LED' on the motherboard under the P3i antenna connector and the disc activity LED next to it (which flashes green during boot or when writing data to the microSD card, but is otherwise 'unlit'). As the unit boots, you should also see a couple of LEDs start to flash on the underside of the Bridge at the opposite end to the antenna connector, but ignore these for the moment.

First, you will also see 3 sets of test points, one marked 'IN +5v and GND' and two marked 'OUT +5v and GND' . If you have a multimeter, you should be able to get a reading from these test points with your meter on the low voltage scale - mine are all reading 4.95 volts (with the unit powered off a USB battery pack). This will confirm whether the Bridge is receiving power from the Raspberry Pi.

Next go back to the LEDs on the underside of the Bridge. The one nearest the HDMI terminal is the P3i Transmit/Receive indicator, which will briefly flash red to indicate Transmit and Green to indicate Receive of P3i signals (once the Bridge starts functioning). The other LED (next to the RJ45 Ethernet Socket) is the Bridge Status LED (marked Status on the upper surface of the Board). This will initially flash Red 4 times, then used to progressively change to Green Flashes as each of the various stages became active in the same sequence as the list of reports on the Home Screen, so 1090 Rx, P3i T/Rx, Baro and GPS. This was changed some time ago, however, so that the Status LED simply stops flashing Red when each of the 4 stages becomes active, - so NO Green Flashes on the Status LED. I have just checked one of my test units and get 4 Reds at initial boot, then decreasing to zero as each stage becomes active. Having just brought mine back indoors, it has lost its GPS fix, so there is now just a single red flash (which equates to NO GPS as indicating on the Home Screen) then a long pause which equates to 3 'missing' flashes for the other 3 'working' functions, then a single red again for 'No GPS'. In your case, I would expect to see a blank equal to two flashes, then two red flashes in succession, though that depends on whether your unit is seeing any 1090 traffic.

Give this a try and let me know how you get on.

Best Regards

Peter
22
Technical Support / Re: Problem Receiving FLARM with Rosetta (in France)
« Last Post by DY691 on April 04, 2024, 10:54:26 am »
Next photos
23
Technical Support / Re: Problem Receiving FLARM with Rosetta (in France)
« Last Post by DY691 on April 04, 2024, 10:50:37 am »
Hello
I bought a new micro sd card i formatted it then installed the software 20230316 then installed it again in the rosetta unfortunately thePAW remains red...
I am attaching the screenshots and there is still an error message on the logging page.
Do you have any ideas?
Sincerely
Guy
24
Technical Support / Re: Problem Receiving FLARM with Rosetta (in France)
« Last Post by exfirepro on April 04, 2024, 09:23:03 am »
Bonjour Guy,

Thanks for the feedback. I have now split this off from the previous thread.

The low-voltage report is noted, but shouldn't be the root of the problem as the P3i and Baro were previously showing 'red' without any Voltage Errors reported on your Home Screen.

Let me know once you have loaded and installed a new copy of the software. You may find it useful to reconnect the monitor during the initial boot so you can monitor progress as the software unpacks and loads (it takes about 15 to 20 minutes). Remember to take a note of your setup details (especially your licence key) before changing the card as these will need to be put back in manually once the new software has unpacked and installed - (though you can get them from your earlier screenshot if you forget).

Best Regards

Peter

p.s. I just remembered you have access to the Beta software, so it would be worth updating to the latest 20240205 Beta once you have the new card installed, though I don't expect that to resolve the issue.
25
OGN-R PilotAware / Re: FLARM to change protocol
« Last Post by exfirepro on April 04, 2024, 08:52:01 am »
NOTICE:

To avoid confusion and restrict ongoing posts in this thread to the specific issue of Flarm's protocol change, ongoing posts from Guy (DY691) and others relating to a specific problem receiving Flarm uplinks in France has been split off and moved to a new thread 'Problem Receiving FLARM with Rosetta (in France)' in the 'Technical' section of the Forum, see here...

 http://forum.pilotaware.com/index.php/topic,2368.msg24449.html#msg24449

Peter
(Forum Moderator)
26
Technical Support / Re: Problem Receiving FLARM With Rosetta in France
« Last Post by DY691 on April 03, 2024, 05:28:36 pm »
Thanks Peter for the advice
I have read it carefully and you could remove this message so as not to generate any confusion.

i did the startup test on my tv apart a low volt message at the end of the startup with paw login at the end....
unfortunately I still have the red tabs I'm going to reinstall the file 20230316 and I'll keep you posted.
27
Technical Support / Re: Problem Receiving FLARM With Rosetta in France
« Last Post by exfirepro on April 03, 2024, 04:03:49 pm »
Bonne Apres-midi, Guy,

Hmm!

No PW  ATOM at LFLE unfortunately.

Looking again at your original post, together with the 'error' reports on the 'Logging Screen', and the fact that both the 'P3i' and the 'Barometer' are reporting as 'Unavailable' on the 'Home' screen, there could be a connection between these and your lack of Flarm uplinks via P3i - especially if you have been flying within range of LFLG.

The P3i transceiver and the barometric pressure cell are both mounted on the PilotAware 'Bridge' and if, for example, the unit isn't getting a '3D' GPS fix (which yours says it was - at least at the time you took the screenshots), or the GNSS altitude (GPS based altitude) doesn't match the reported barometric altitude within defined limits or no barometric altitude is available due for example to a software issue or a defective Baro Module - the Bridge won't transmit P3i, which in turn won't trigger the LFLG ATOM into 'Uplink Mode', so you won't get their Flarm data -except potentially via iGRID, though that still might not report if the system hasn't been able to calculate your altitude. That would certainly account for you not receiving Flarm Uplinks from LFLG.

Unfortunately, the only easy way to tell if your Rosetta is transmitting is to check it locally against another Pilotaware, or run it near a local ground station and get me to check the database afterwards to see if its transmissions have been received.

Although this could, as I have said, indicate a Bridge fault, the Bridge is usually extremely reliable and if it isn't working, it is much more likely to be due to a corruption of the software such as due to a defective microSD card, so before thinking about replacing the Bridge, it would be worth carrying out a few simple tests as follows...

Firstly, (with the unit powered down) check that the MicroSD card is fully seated in its slot (between the two antenna connectors). It is a simple slide out - and push carefully back in. If you can then connect your Rosetta to a monitor (or TV screen) via the Rosetta's HDMI socket, power up the Rosetta and check that it runs right through the 'boot' sequence without showing any obvious errors on the monitor. You don't need to read everything - just look for any obvious error messages. If the boot sequence gets to the point where the screen stops and reports 'Login' that is the sequence finished and the unit should now be running. You should now be able to 'log in' to the PAW WiFi and check if the P3i and Barometer are still reporting 'Unavailable' or if they have gone green.

If necessary repeat the test by rebooting the unit outside with a clear view of the sky so it can get a good view of GPS satellites -  then log in to the PAW WiFi with your phone or tablet and check again.

If there is still a problem, the next thing to try would be to load a new copy of the latest PAW software -available from https://pilotaware.lode.co.uk - and preferably loading it onto a new microSD card. If necessary, I can talk you through this process if we get to that point.

If the P3i and Barometer are still 'Unavailable' after loading new software, I would suggest returning your unit to PilotAware Support for full investigation, but try the simple tests first and let us see how we get on.

Best Regards

Peter

p.s. Let me know when you have read this, and I will split this discussion off into a new thread and leave Lee's original thread for issues directly related to the Flarm Protocol Update.
28
Technical Support / Re: Problem Receiving FLARM With Rosetta in France
« Last Post by DY691 on April 03, 2024, 11:13:42 am »
Hello Peter
Thank you for your reply. I'm very pleased to learn that there is an ATOM station at LFLG.
Until recently I received the flarms via IGRID on my Dynon HDX wired link rs 232 and wifi on aircrew.
I don't use savefly in flight, it was just a check on the ground to see if it was working.
I have removed the Rosetta from my aircraft in order to check at home that it is working properly. I am at LFLE and there is a large glider centre 3km away,
 For the moment the weather doesn't allow us to see much traffic.
what I don't understand is that until now the P3I has been green
Is there a simple way of checking that the internal transmission module is working properly, given that my skills are limited?
I'll contact you on the ATOM address for the rest.
Thank you and good day
Guy
29
Technical Support / Re: Problem Receiving FLARM With Rosetta in France
« Last Post by exfirepro on April 02, 2024, 07:31:25 pm »
Hi DY691,

While your antenna swap won't 'improve' reception, it does imply that there is no continuity issue with the longer 869.5MHz antenna - which should go back on the P3i connector.

I have just checked the PilotAware database and your aircraft (HexID 38533C) was certainly transmitting P3i on 20231123, 20231207 and 20240128 if that helps - all received at site LFLG2 at ranges up to 30Km. There are no more recent reports recorded, but that might just reflect some problems we have had with recent efforts to upgrade the PilotAware servers.

I see from the database, that apart from a couple of reports from Versoud in early 2021, all of your reported P3i transmissions are from LFLG2, which seems to be the only ATOM site you have been within range of. That of course reflects the lack of ATOM sites in France. I'm guessing therefore that in the past, most of the Flarm Traffic you have been receiving has been via SafeSky. That being the case, it might be in your interest to consider promoting further ATOM development in the areas you fly. If you are interested in helping to expand the network, please get in touch via atom@pilotaware.com and mention my name.

LFLG2 by the way is currently 'active' and running the updated 20240321 firmware, - which includes the updated Flarm Protocol, so you should see directly rebroadcast Flarm traffic, provided both it and yourself are in range of that site and provided the protocol has been updated in the relevant local Flarm Units.

If you continue to have problems please get back in touch.

Best Regards

Peter





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Technical Support / Re: Problem Receiving FLARM With Rosetta in France
« Last Post by DY691 on April 02, 2024, 07:20:34 pm »
Thanks for your help
I write to support@PilotAware.com
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