PilotAware
British Forum => Technical Support => Topic started by: Johnhigh on October 24, 2020, 03:53:41 pm
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Having just purchsed a new Rosetta, I set it up using my Lap top connected through the WiFi. I then ran it with my I pad and sky Demon again using the WiFi successfully.
I then went to connect using my I phone 6S but despite getting the PA WiFi showing on the option list on my phone, I got a message saying It could not connect. I had disconected both the lap top and the I pad before trying the phone.
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Hi John
Can you connect to the web pages ?
What os and skydemon versions are in use ?
Thx
Lee
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Works ok with other Wi-fi sites.
Using latest OS iOS 14.1
Have reset network settings but still to no avail.
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John,
Due to recent changes by Apple, if your iPhone is running iOS 13 or 14, you MUST be running the latest version of SkyDemon (for iOS this is version 3.14.4 260) on your phone, and the latest (20200906) version of PilotAware, or your phone can’t connect to external WiFi sites like PilotAware. That’s why Lee was asking which versions you are running - he was by the way referring to the PilotAware webpages (via your browser on 192.168.1.1)
Please check and confirm if this is the issue and whether you are running the latest SD and PilotAware versions.
You shouldn’t by the way need to disconnect any of your devices to connect a new one as PilotAware can run multiple devices including a mixture of Android and iOS at the same time. (SkyDemon is limited to a maximum of 2 portable devices with a ‘live’ connection but other devices can still run in the background, though technically ‘logged off’ and so won’t receive live updates.)
Hope this helps clarify the situation.
Regards
Peter
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I have the latest IOS on the phone and the latest Sky Demon. The phone connects with other WiFi sites but says it is unable to connect with Pilot Aware. The Pilot Aware is only week old so I summer it has the latest system on it. Other phones/pads connect to it ok just my I phone 6s. I can’t see Pilot aware on 192.168.1.1 mainly as I can’t join the Wi-fi. 192.168.1.1 works on other devices.
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Hi John,
FTAOD the latest PAW version is 20200906 - which includes significant updates to address WiFi connectivity issues (created by Android and Apple).
One problem we have come across occasionally with Apple is that the device tries to add a prefix such as ‘http://’ or ‘https://‘ in front of the ‘192.168.1.1’ url and then says it can’t connect because your device isn’t connected to the internet.
The standard way round this is to click on the url bar and manually delete the prefix, or if that doesn’t work go into Safari in Settings and ‘Clear History and Website Data’ then try again. Hopefully that will work - it usually does.
Regards
Peter
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Hi John
I think there is a little confusion
Can you confirm you are successfully connected to the Pilotaware hotspot
But, cannot browse the web pages
Or is the problem connecting to the hotspot
Thx
Lee
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Other phones/pads [including iPad] connect to it ok just [not] my I Phone 6s. I can’t see Pilot aware on 192.168.1.1 mainly as I can’t join the Wi-fi. 192.168.1.1 works on other devices.
John’s iPad and other devices including his laptop appear to connect to the PAW WiFi Hotspot, but his iPhone 6s won’t - hence my suggestions, though IIRC some of those who previously had problems connecting iPads with iOS 13, but whose iOS 13 iPhones had no problem connecting, have found that with iPadOS 14, their iPads now connect fine, but a few reported that their phones now don’t. Not surprising there is some confusion.
Peter
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I cant connect to the PAW hotspot with my phone. I see the hotspot on my list of possible WiFi connections but when I select PAW I get a message that says Unable to connect to Pilot Aware
annoying as I tend to use my phone as my prime SD source. I can use my I pad but its more intrusive in the cockpit.
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I have reset WiFi settings on my phone but to no avail.
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I find, sometimes, my iPhone does daft things with WIFI etc (not with PAW thus far). I know it sounds obvious and I'm not trying to teach egg-sucking but have you powered down the phone completely and then re-started it? I appreciate you have reset the WIFI stuff but maybe a complete re-boot might help. I only say this because that's what I do and its worked so far :)
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Another thing to try would be to 'forget' the PAW network from the iOS list and reconnect afresh.
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I have now reset the phone to factory settings and checked settings compare with those on other phones. Unfortunately it still won’t connect to PAW Wi-fi. Shame as Iuse the phone as my sky demon go to.
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Hi John
Can you post a screenshot of the error you get on the phon
Also can you compare the setting between the 6s and a working ios device, after selecting (i) on the pilotaware hotspot
Thx
Lee
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John,
This is extremely unusual and very puzzling
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Sorry
Only just seen the last two posts.i cant see it at the moment as the machine is in the aeroplane which isnt accesable at the moment. From memory I get a message on the phone which says "unable to connect to Pilot aware"
I cant get onto the PAW hotspot on the phone.
We have tried comparing the settings on the 6 and other phones but cant find anything different.
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Ok
Attached the message I get when trying to connect to the PAW WiFi and the info of the WiFi that I see.
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Hi John,
Have you tried switching off the Private Address? I’m pretty sure I read somewhere that that is an issue, and think that’s possibly what is causing the problem.
Regards
Peter
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I will give that a go next time I am near the aeroplane.
Will let you know what happens.
all very strange. its not the end of the World as I also have an I pad but prefer the I phone as my Sky Demon source as it takes up less room in the cockpit.
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Switching off Private address didnt make any difference