Topics

1

Technical Support / license renewal

« on: February 27, 2024, 11:21:25 am »

Hi,
I've been trying to help a friend renew his license. His email has changed and he has no access to it anymore. We tried filling the change of ownership form with his new details but have never received anything back from PAW.
I also tried emailing "support" and calling the telephone number published on the website. Any ideas what going on?

2

Technical Support / 4 FLASHING LED's

« on: May 31, 2020, 07:07:02 pm »

I've just upgraded the software on the classic unit for a friend. He had issues before with the unit dropping the WIFI signal just after booting up. The wifi would cycle on/off constantly. I thought upgrading the software might help. It didn't.
When first booted up can get in the config page and have put in the license number, the wifi stay active for about 3/4 minutes then drops out
I have a solid red led and another red led which flashes 4 times.
any idea's?
Thanks
Tommy