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Technical Support / SkyDemon doesn't connect to my PilotAware unit on IOS or Android
« on: October 22, 2017, 06:12:22 pm »
Skydemon doesn't see my Pilotaware unit. I am trying to establish the unit with my iPhone (iOS device) and also an Alcatel One Touch Pop 7s (Android OS) each for for the first time
I have tried two approaches in the connectivity options setup menu in SkyDemon
1. Live Data when Planning + PilotAware. This consistently generates an error message "no data has been received from your GPS device for some time and the connection is therefore lost. Check your device settings to ensure connectivity then try again". The Pilotaware unit is in the open with a good power supply and a clear view of the sky and GPS dongle blinking green regularly.
2. Live Data when Planning + FLARM + Air Connect Key set to 6000. This generates the error message 'Failure to establish a connection with the Butterfly Connect unit!
I contacted Keith Vinning on 28th September and had a helpful response via Lee Moore to double check Dongle line of sight. I now have had the time to really try and crack this and so far no luck. Lee asked me to attach a screenshot of the Pilotaware home page but I also get a consistent error message when trying to log in to 198.162.1.1 saying "Safari can't open the page 198.162.1.1 because the server where this page is located isn't responding" ! I do know that my subscription doesn't expire until December (don't ask why its taken so long to get around to trying to get things to work, that's another story).
I have tried two approaches in the connectivity options setup menu in SkyDemon
1. Live Data when Planning + PilotAware. This consistently generates an error message "no data has been received from your GPS device for some time and the connection is therefore lost. Check your device settings to ensure connectivity then try again". The Pilotaware unit is in the open with a good power supply and a clear view of the sky and GPS dongle blinking green regularly.
2. Live Data when Planning + FLARM + Air Connect Key set to 6000. This generates the error message 'Failure to establish a connection with the Butterfly Connect unit!
I contacted Keith Vinning on 28th September and had a helpful response via Lee Moore to double check Dongle line of sight. I now have had the time to really try and crack this and so far no luck. Lee asked me to attach a screenshot of the Pilotaware home page but I also get a consistent error message when trying to log in to 198.162.1.1 saying "Safari can't open the page 198.162.1.1 because the server where this page is located isn't responding" ! I do know that my subscription doesn't expire until December (don't ask why its taken so long to get around to trying to get things to work, that's another story).