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Technical Support / PAW hanging during upgrade
« on: September 25, 2017, 08:36:56 am »
Hi,
I tired to upgrade the software and after connecting the USB stick and clicking update the unit just hangs with a message 'checking for updates'. This went on for well over 10 minutes certainly not the 30 seconds that the process indicates. I then tried taking the unit home and going through the automatic update procedure . The also fails as I now cannot communicate with the unit on 192.168.1.1 I see only the green light flickering at this stage and not alternating red/green. BTW I am a technophobe so please keep replies simple
I tired to upgrade the software and after connecting the USB stick and clicking update the unit just hangs with a message 'checking for updates'. This went on for well over 10 minutes certainly not the 30 seconds that the process indicates. I then tried taking the unit home and going through the automatic update procedure . The also fails as I now cannot communicate with the unit on 192.168.1.1 I see only the green light flickering at this stage and not alternating red/green. BTW I am a technophobe so please keep replies simple