PilotAware

British Forum => Technical Support => Topic started by: barbeau on March 08, 2018, 11:04:31 am

Title: Pilotaware connectivity with Skydemon
Post by: barbeau on March 08, 2018, 11:04:31 am
I have Pilotaware with last software (20180129) and Skydemon on Ipad Air 2. PAW works fine with Flarm connectivity but doesn't work with Pilotaware connectivity on SD.
It's not a big issue but SD adivice me to ask you how to fix that issue.
Thanks in advance.
Title: Re: Pilotaware connectivity with Skydemon
Post by: Ian Melville on March 08, 2018, 11:30:40 am
Does your SD have an option for PilotAware? In the conectivity?
Title: Re: Pilotaware connectivity with Skydemon
Post by: barbeau on March 08, 2018, 12:26:11 pm
YES but using Pilotaware connectivity SD respond « no connectivity »
With Flarm it works fine
Title: Re: Pilotaware connectivity with Skydemon
Post by: Admin on March 08, 2018, 04:38:14 pm
YES but using Pilotaware connectivity SD respond « no connectivity »
With Flarm it works fine

Can you post your PilotAware home page please
Thx
Lee
Title: Re: Pilotaware connectivity with Skydemon
Post by: barbeau on March 16, 2018, 04:59:10 pm
Plieuse find attached home page of PAW
Title: Re: Pilotaware connectivity with Skydemon
Post by: barbeau on March 16, 2018, 05:03:08 pm
Home page
Title: Re: Pilotaware connectivity with Skydemon
Post by: Ian Melville on March 16, 2018, 10:23:53 pm
Nothing obviously wrong with any of those settings.
The PilotAware setting uses UDP protocol, and Flarm uses TCP. Normally there would be no reason to block UDP to your iPad. Unless you have some sort of security application installed?
Not sure what to suggest, but I would try telling your iPad to 'forget' the PilotAware network. Power the iPad off and reboot, then reconnect to the PilotAware hotspot.
Title: Re: Pilotaware connectivity with Skydemon
Post by: exfirepro on March 17, 2018, 12:35:39 pm
Barbeau /All,

How often is this happening to you?

This sounds like the same problem I have now seen and reported a few times during testing - PAW showing 5 x greens and with a solid WiFi connection to the pad but SD flatly refusing to connect using the 'PilotAware UDP' setting. Changing SD to the FLARM connectivity setting without disconnecting the WiFi or any reboot of either system results in immediate connectivity when 'Go Flying - Use FLARM' is then selected instead.

Unfortunately the problem has been extremely intermittent - having only happened to me about 3 or 4 times over several months and at least 2 software versions - though when it does happen it persists with no connectivity possible until the SD connectivity option is either changed to 'FLARM' or SD is rebooted.

The problem hasn't happened to me at all yet on the most recent PilotAware software version we are testing, which includes some connectivity 'improvements' which could well have solved the issue. Unfortunately, it's too early to say yet whether this is the case - or indeed if the 'problem' actually lies with SkyDemon rather than PilotAware.

Regards

Peter

 
Title: Re: Pilotaware connectivity with Skydemon
Post by: barbeau on March 18, 2018, 03:02:54 pm
It happens each time I try to connect PAW to SD.
Is there a way to switch on PAW and SD,I mean is it important to switch on Paw first or not?
What about others options as connectivity options or more?
Ididn’t got any advise from SD OPS, they told me to contact Flight aware producer.
Thanks in advance for your support.
Title: Re: Pilotaware connectivity with Skydemon
Post by: Admin on March 18, 2018, 03:27:05 pm
Hi Barbeau

I have just realised, you are running quite an old kernel 4.4.xx

I wonder if this needs a full installation in order to obtain a newer kernel
Are you able to perform a full installation ?

Thx
Lee
Title: Re: Pilotaware connectivity with Skydemon
Post by: barbeau on March 19, 2018, 12:28:30 pm
Hi
I have the last software (January 2018), what do you mean by « full installation » is it something different than time to time update?
If it’s different,  tell me how to do it?
Thanks in advance
Title: Re: Pilotaware connectivity with Skydemon
Post by: Admin on March 19, 2018, 01:39:10 pm
Hi
I have the last software (January 2018), what do you mean by « full installation » is it something different than time to time update?
If it’s different,  tell me how to do it?
Thanks in advance

The full documentation is here : New Operating Instructions 20180129
http://www.pilotaware.com/documents/

Take a look at Manual Software Upgrade - page 40

I would recommend using a second MicroSD card for this
Thx
Lee
Title: Re: Pilotaware connectivity with Skydemon
Post by: Ian Melville on March 19, 2018, 09:20:27 pm
Make sure you have a copy of your licence key to hand, as this will need to be re-entered, along with your Hex code and call sign
Title: Re: Pilotaware connectivity with Skydemon
Post by: barbeau on March 20, 2018, 07:56:06 am
Thanks for advice regarding licence key
Instead of micro SD, is it possible to do a full installation with USB key as I usually do for update?
Title: Re: Pilotaware connectivity with Skydemon
Post by: exfirepro on March 20, 2018, 08:16:06 am
Barbeau,

Lee's point in asking you to do a full install is primarily to ensure that your software hasn't become 'corrupted' and that you are running the most recent 'Kernel' on the Raspberry Pi.

Unfortunately full installs can ONLY be done by reformatting the microSD card and copying the new files directly onto it on a PC or laptop. This procedure MUST be done exactly as per the Operating Manual - i.e. the Format MUST include a Full (Overwrite) Erase with Size Adjustment 'ON' or it won't work.

Regards

Peter
Title: Re: Pilotaware connectivity with Skydemon
Post by: barbeau on March 28, 2018, 09:58:18 pm
I did what you said, but nothing new, it still work with Flarm connectivity option but doesn’t with PilotAware connectivity option.
Please have a look on attached shot and tell me if there is mistake somewhere
Title: Re: Pilotaware connectivity with Skydemon
Post by: Admin on March 28, 2018, 10:20:00 pm
Hi Barbeau

Can you please download this app from the app store
UDP / TCP / Rest Network Test Utility by Paul Lamberti

Connect to the paw hotspot
Run the app listening on port 2000
This should work in both TCP and UDP modes

Thx
Lee

Title: Re: Pilotaware connectivity with Skydemon
Post by: barbeau on March 31, 2018, 08:19:20 pm
Hi
APP download but I don’t how to run it.
Sorry but I’m not familiar with such of software.
Title: Re: Pilotaware connectivity with Skydemon
Post by: exfirepro on March 31, 2018, 08:58:08 pm
Hi Barbeau,

Fairly straightforward. Start your PilotAware and connect the device with the App to the PAW WiFi Hotspot. Start the App, select UDP at the bottom left and in the top left box, type in 192.168.1.1, then in the box under ‘Local Port (Optional)’ enter 2000 and click on ‘Listen’. If your PAW is transmitting data, you will see a series of messages appear. Lee may want you to look for specific messages, but in the meantime try to get the app working first and let us know what you see.

Regards

Peter
Title: Re: Pilotaware connectivity with Skydemon
Post by: barbeau on April 01, 2018, 08:03:27 pm
Thanks, I am going to follow your instructions
I will be back soon
Title: Re: Pilotaware connectivity with Skydemon
Post by: barbeau on April 04, 2018, 06:19:52 pm
Hi Peter
I did what you told me, but it doesn't work in UDP mode (cf screen shots)
But in the other mode it seems working well.
What do you think?
Title: Re: Pilotaware connectivity with Skydemon
Post by: barbeau on April 11, 2018, 01:09:53 pm
Hello gentlemen do you have any id a about the problem
Title: Re: Pilotaware connectivity with Skydemon
Post by: Ian Melville on April 11, 2018, 02:08:29 pm
If you have done a full install with the latest version of PAW as Lee requested and you still have the issue, then to me UDP is being blocked on your phone. Do you have another tablet or phone available to test with?
Title: Re: Pilotaware connectivity with Skydemon
Post by: barbeau on April 12, 2018, 06:24:31 am
Thanks, I’m going to check it?
Is there a way to solve issue?
Title: Re: Pilotaware connectivity with Skydemon
Post by: Ian Melville on April 12, 2018, 06:52:36 am
Since we don't yet know what the issue is, I couldn't say if we can resolve it. There shouldn't be any issues with the PAW.
You haven't confirmed that you have done a reformat of your SD card and reinstall?
Title: Re: Pilotaware connectivity with Skydemon
Post by: barbeau on April 13, 2018, 06:41:13 am
Yes Indid a reformât of SD card and install’the Last software as described in the manual.
About reinstalllation everything works as described.
If it’s Iphone or IPad wich blocks UDP mode do you know the way to solve it?
Title: Re: Pilotaware connectivity with Skydemon
Post by: Ian Melville on April 13, 2018, 07:45:11 am
You only mention an iPad Air 2, have you tried it on an iPhone as well.

I cannot find it, but I've got a feeling you are not in the UK? It would be far easier to investigate face-to-face. I'm not one of the PAW management team, but it would seem sensible to ship the unit back to them for testing. Perhaps one othe team can comment?
Title: Re: Pilotaware connectivity with Skydemon
Post by: barbeau on April 13, 2018, 11:37:34 am
Yes I tested it with IPhone as well.
It works fine with Flarm mode, iis there no more things, data’s etc ... with PAW mode?
Title: Re: Pilotaware connectivity with Skydemon
Post by: Admin on April 13, 2018, 11:45:44 am
Yes I tested it with IPhone as well.
It works fine with Flarm mode, iis there no more things, data’s etc ... with PAW mode?

This does not make sense to me :-\
Either the WiFi works or it does not, I have gone back to your logging page snapshot, and I see

Code: [Select]
Clients | Connected Wifi=0 TCP=0
I would expect to see at least 1 WiFi client which is the one you are using to connect to PilotAware
Are you using a fixed IP, or DHCP to get your IP Address ?

PilotAware/UDP only sends to the IP Addresses of known WiFi clients, this starts to make sense, why it is not working
it does not know that a WiFi client has connected over dhcp

thx
Lee
Title: Re: Pilotaware connectivity with Skydemon
Post by: exfirepro on April 13, 2018, 01:49:05 pm
Lee,

See my post back on page 1 - Reply No.7. I still think this is the same effect I was seeing on and off since January. My only concern is that I only experienced this a few times, barbeau seems to be experiencing it every time he tries to connect via UDP. If it is the same issue, the good news is that the ‘UDP fix’ due in the next update should sort it as I haven’t experienced this issue since I started running the latest ‘Beta’. In the meantime I would suggest barbeau should use the ‘FLARM’ Connectivity option.

Regards

Peter
Title: Re: Pilotaware connectivity with Skydemon
Post by: Admin on April 13, 2018, 02:21:06 pm
Hi Peter (et al)

Actually, now I really think my description is the issue, see this thread

http://forum.pilotaware.com/index.php/topic,827.msg10097.html#msg10097

Barbeau, for your information, the issue of not being able to network through the 3G/4G interface is historical, and was fixed quite a while ago - PilotAware no longer advertises itself as a router, and hence you can use the normal DHCP connectivity method

Thx
Lee