PilotAware

British Forum => Technical Support => Topic started by: Sean McDonald on August 23, 2023, 10:16:07 pm

Title: No aircraft audio alerts on Skydemon but visible on radar
Post by: Sean McDonald on August 23, 2023, 10:16:07 pm
I may have asked this before  :-[

I have a Rosetta connected to a Samsung tablet running SkyDemon via wifi and cable from tablet to headset. I'm getting audible SD airspace alerts and seeing PAW generated traffic on screen but not getting any audio alerts for traffic despite some quite close by this evening. All connections and volume controls are, as far as I can see, set properly but I suspect there is a simple explanation that hasn't yet dawned on me!

Any gentle advice greatly appreciated  :)
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: grahambaker on August 23, 2023, 10:24:00 pm
Have you checked that traffic warnings are enabled on SD by toggling it on at:

Setup>Navigation Options>(Other Traffic)Verbal Traffic Information ?
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: Sean McDonald on August 24, 2023, 06:22:22 am
Yes Graham, everything enabled - all a bit odd as was working perfectly before going on holiday for a fortnight! I will change the connecting cable first.
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: grahambaker on August 24, 2023, 06:27:56 am
In that case start with the headset and work backwards. It could be something as simple as a dicky socket or the mini Jack plug not pushed in quite far enough.
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: Sean McDonald on August 24, 2023, 06:53:38 am
Sat on the ground for ten minutes after shutting the engine down checking everything and all connections were sound. Headset and mic are working fine as made and received radio calls. What I didn't think to do was to run Skydemon in simulate mode and use the spawn traffic option to see if there was any audio from that
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: Sean McDonald on August 24, 2023, 09:18:36 pm
So checked everything again today. Connections all good. Used simulate and spawn traffic in SD and have audio alerts. However back to live I can see all the PAW settings are unchanged and can see traffic overlaid on SD screen and on PAW radar on tablet but no audio. Quite odd.
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: steveu on August 25, 2023, 12:00:29 am
Do you get audio traffic alerts direct out of the Rosetta via the 3.5mm jack or BT and if you go to the Rosetta radar page are the limits for alerts set fully open?
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: Sean McDonald on August 25, 2023, 05:49:33 am
Samsung tablet connected via WiFi to Rosetta, then 3.5mm jack cable from tablet to headset control box (Lightspeed Zulu 3). Can't remember the exact PAW limits I've set but they have been unchanged for the last 2 years at least, ditto the tablet. Evening before last I had several contacts visible on tablet and phone screen including two in the red, one 300 below and one same level but somehow the tablet is not generating the audio alerts for traffic despite being set to while producing audio for everything else. Also using mobile hotspot for Atom Grid information and again not changed any settings on there since I set that up.
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: grahambaker on August 25, 2023, 07:23:22 am
Are you trying this out airborne or while on the ground?

IIRC the SkyDemon traffic alert algorithm relies on you being airborne (and/or above a certain speed, I believe) so you don't get constant alerts while parked and taxying.
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: Sean McDonald on August 25, 2023, 11:33:26 am
Was airborne Wednesday evening when it became apparent. Connection tests since have been on the ground in flying mode or Skydemon simulate.
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: grahambaker on August 25, 2023, 11:43:40 am
Sounds to me more of a SkyDemon issue than a PAW issue, and -may- be related to a quirk with your version of tablet/Android.

I'd suggest calling the SD help-desk who may well have seen similar issues with others and be able point you in the right direction.
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: Sean McDonald on August 25, 2023, 11:57:50 am
I'm sure you are right Graham. PAW is obviously working as it should and indeed everything in it's current format or settings has done for ages. I'll try the SD forum and help too. I'm tempted to delete and reload SD from the tablet to see if that helps.
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: PaulSS on August 25, 2023, 03:29:16 pm
You didn't do anything like 'silence all' or similar by mistake? I don't know if that option remains locked or if it reverts to default settings when you next use SkyDemon.
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: Sean McDonald on August 25, 2023, 04:52:31 pm
No all volumes are up full tilt as usual and getting audio alerts for everything else on Skydemon
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: steveu on August 25, 2023, 08:15:18 pm
Can't remember the exact PAW limits I've set but they have been unchanged for the last 2 years at least, ditto the tablet. Evening before last I had several contacts visible on tablet and phone screen including two in the red, one 300 below and one same level but somehow the tablet is not generating the audio alerts for traffic despite being set to while producing audio for everything else.

I have known settings change or for the settings to be lost.

If you are getting traffic alerts via Skydemon then there should be no limits set in the PAW, AIUI. The PAW sends everything and the limits are set in Skydemon?

Sometimes software updates change things or reset values, but this does not explain why it might happen that you lose traffic mid flight.

A lot of fault finding involves elimination, and the first thing I would eliminate is the software settings in the PAW and SD.

I'm looking at SD now and the audio alerts for trafifc are set separately from airspace, obstacle and terrain. So it is possible to have traffic verbal information unticked, hence no traffic info, and yet all the other warnings  working.

YMMV
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: Sean McDonald on August 26, 2023, 07:30:53 am
When I say I can't remember them exactly I mean when sat here at home as the Rosetta is in the aircraft. However I went through all the settings when I landed the other evening and again the following day and can see no reason that audio traffic alerts aren't being generated. I will delete SD from the tablet and reload it I think. Will also replace the 3.5mm cable though it is carrying all the other SD alerts to the headset.
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: Brooklands on August 26, 2023, 11:38:04 am
Since you have a set of Lightspeed Zulus you could try linking them to the tablet via bluetooth rather than use a cable

Brooklands
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: Sean McDonald on August 26, 2023, 12:14:46 pm
Yes have tried that but much prefer the cable. Volume is much better than bluetooth
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: tnowak on August 26, 2023, 01:07:34 pm
Sean,

Are you getting textual warnings on SkyDemon for aircraft that you believe could cause a collision risk?
Also the screen display of risk aircraft also change to red if SD thinks there is  a risk.
Just wondering if there is an altitude mis-match somewhere between your SD noted altitude and what PAW is telling you regarding detected aircraft?
Tony
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: Sean McDonald on August 26, 2023, 02:56:58 pm
Hi Tony,

I had both the aircraft in question displayed; on the tablet in Skydemon screen as displayed contacts on the map with height information relative to me and with registrations showing; on the tablet in the PAW radar screen as red squares; and on a separate android phone used only as a PAW radar screen as red squares.

As far as I can remember all the data displayed on the two devices matched up but I was pretty much eyes out looking for them so can't be 100% sure if any discrepancy or not. The fact that I visually acquired neither makes me wonder though. One at same level was apparently crossing behind me so was concentrating on the one in front which was showing as 300ft below but again I couldn't see it. EDIT to say I've looked at a flight tracking app and this one I referred to was a very small grey helicopter so no wonder I didn't see it!

All the alerts for terrain, airspace, entered runway etc were fine.

Sean
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: steveu on August 31, 2023, 10:42:41 am
May I suggest extracting the track logs for the flights in question from the PAW Rosetta and uploading them to Aircrew/PAW playback?

You can leave them as not public but then send the resultant link from the upload to Lee, or anyone else you want to share with.

Audio alerts at PAW level will be marked on the trace with a speaker...

https://playback.pilotaware.com/playback/ (https://playback.pilotaware.com/playback/)

This will show if the alerts were generated by the Rosetta. If not, Rosetta settings, if yes, then an SD problem.
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: Sean McDonald on September 01, 2023, 08:09:53 am
Good idea. I will retrieve the sd card when next at the hangars
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: Sean McDonald on September 01, 2023, 10:06:18 pm
This will show if the alerts were generated by the Rosetta. If not, Rosetta settings, if yes, then an SD problem.

Lots of speaker alerts visible on the trace. Closest aircraft was further than I thought at just under 2nm and 300ft below but while initially travelling right to left was then in front of me same direction for a bit before I changed heading. If all the speaker traces are things I was likely to have heard then I didn't. Very odd
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: steveu on September 03, 2023, 01:16:14 pm
This will show if the alerts were generated by the Rosetta. If not, Rosetta settings, if yes, then an SD problem.

Lots of speaker alerts visible on the trace. Closest aircraft was further than I thought at just under 2nm and 300ft below but while initially travelling right to left was then in front of me same direction for a bit before I changed heading. If all the speaker traces are things I was likely to have heard then I didn't. Very odd

Quote
I'm looking at SD now and the audio alerts for trafifc are set separately from airspace, obstacle and terrain. So it is possible to have traffic verbal information unticked, hence no traffic info, and yet all the other warnings  working.

YMMV

I can only suggest that you go back to Skydemon, and check the traffic box is ticked and the limits set correctly, and also check the same settings in the PAW, but the PAW less likely as it's recording alerts being made...
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: PaulSS on September 03, 2023, 03:04:05 pm
It's worth considering that a tiny bit of static, let alone normal radio reception can cause the SkyDemon verbal warnings to stay quiet. I am not sure if this is a SkyDemon thing (I cannot find any reference to muting in the manual) or if it is the radio settings. I have my iPad connected to SkyDemon via Bluetooth, so I do not think it is necessarily anything to do with my radio muting settings. What I do know is my SkyDemon traffic audio is non-existant if there's radio chatter or static.
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: steveu on September 03, 2023, 03:10:42 pm
It's worth considering that a tiny bit of static, let alone normal radio reception can cause the SkyDemon verbal warnings to stay quiet. I am not sure if this is a SkyDemon thing (I cannot find any reference to muting in the manual) or if it is the radio settings. I have my iPad connected to SkyDemon via Bluetooth, so I do not think it is necessarily anything to do with my radio muting settings. What I do know is my SkyDemon traffic audio is non-existant if there's radio chatter or static.

I'd definitely agree with this if the PAW had been taken into a Microavionics intercom via a 3.5mm jack, as the radio ducks all the other audio inputs. Think it's the same for BT...
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: PaulSS on September 03, 2023, 03:25:04 pm
I posted the question about SkyDemon muting on their forum but then got to thinking a bit more. Since SkyDemon has no connection nor input from my radio and there is no muting function in the iPad Bluetooth set up, it can only be my headset doing the muting. For once I read the manual and my headset (DC One-X) Bluetooth defaults to muting every time it is turned off. I had forgotten this, so much remember in future to press the Bluetooth button and disable muting each time, or else I rarely get the audio warnings because of radio transmissions, static or heavy breathing.


Sean has said he plugs his SkyDemon 3.5 mm audio lead into his headset control box to get SD's audio piped to his ears. I suspect there may well be muting on this circuit and, hopefully, a means of turning off that muting to get SD audio.
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: Sean McDonald on September 03, 2023, 05:14:50 pm
Settings are definitely as they should be but interested in any other reasoning for the issue. Flew very briefly the other evening having fitted a different cable and replaced the headset batteries just in case. Had a couple of verbal alerts so it does work. Will try the original cable again but can't believe it would carry usual terrain alerts etc but not the traffic ones. It may be some sort of tablet glitch that I can't easily replicate
Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: Admin on September 04, 2023, 08:31:32 am
Its worth noting that the messages on Skydemon and paw are not equivalent
Paw messages are based on proximity, triggered by entry into zones, a bit like your burglar alarm
Skydemon messages are based upon extrapolating tracks of traffic and your own track, and calculating the risk

Title: Re: No aircraft audio alerts on Skydemon but visible on radar
Post by: Sean McDonald on September 04, 2023, 01:18:09 pm
Have sent the trackfile link through