Updating via Router - can't access PAW when ethernet cable plugged in

[captchaos]

Hi, trying to upgrade. I can access the PAW from the ipad (192.168.1.1) when ethernet cable from router NOT plugged in. But when I plug the ethernet cable in BEFORE powering up, I can get safari to show the PAW screens to do the update, it hangs.

Any clues as to what I am doing wrong? New bridge version with Pi2 and version 20160820

[Admin]

It means your home router is on the same subnet, I am guessing yout home router is
192.168.1.1

Please try this as per manual:-
Remove all dongles
Connect to wired router
Power up
Leave for 20 mins
Disconnect power
Reconnect dongles
Power up
Install updates

Thx
Lee

[captchaos]

Thank you Lee, that seems to be working. Much appreciated.