Hi Pat,
Firstly, looks like the code you should use for the license request is
B827EBCCF68DMore importantly we need to fix our processes ...
I am misunderstanding something here
Looking at your request you have entered a request key for
6021C0C70FE8I think what I am asking, is: where did you get this number from ?
The number which should be entered is based upon your HOTSPOT, ie in your case I am guessing
PilotAware-
B827EBCCF68DI can see from the page you posted earlier in this thread that your request number should be:-
B827EBCCF68DIn order that we can make sure our documentation is not misleading I would really like to know :-
1. Where you obtained the number
6021C0C70FE8 ?
2. What instructions led you to enter this number for the license request ?
If you have made this mistake, others will too, so we need to fix our documentation
Thx
Lee